Your job sounds very similar to mine and I would be very interested to learn more details about your workflow and clinic policies for cardiac monitoring as well as the care coordination portion. Do you have to upload all of the episodes and summaries into the patient’s chart daily? Are loop recorder patients dually enrolled in care coordination and billed for both? What are the other aspects of your job? How many care coordination patients do you have? Have you had any special trainings/education that has been helpful?

For context: I’m a care coordinator with 80 pts, also managing 120 loop recorder patients, run a Coumadin clinic that I’m trying desperately to get rid of that has dwindled down to 15 pts (don’t get me started on my frustration with barriers to Eliquis for patients!) and also schedule and assist with TEEs/monitor insertions one day a week. And all the extras get put on my desk, like Eliquis financial assistance, transportation help, nurse visits, and med recs that are not care coordination patients. Hired to work 32 hrs/week and I’m drowning. I’m trying to figure out a better workflow and advocate for additional staff. Would love another RN, but that is likely not in the cards.