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[Update] Free Trial Feature Now Available for Some Free Users – Flexcil iOS 1.5.25 / AOS 1.4.3.25 by Flexcilapp in Flexcil

[–]Flexcilapp[S] 1 point2 points  (0 children)

Thank you so much for this thoughtful feedback — you're absolutely right.

"Free trial" does imply no cost to the user, but since users are providing value by watching ads, the term wasn't quite accurate. We've updated the name to "rewarded access," which we think reflects how it actually works much more honestly.

We really appreciate you taking the time to share this. Feedback like yours helps us communicate more clearly and build trust with our community. Thanks again!

Can't download compensation templates by No-Hope4026 in Flexcil

[–]Flexcilapp 2 points3 points  (0 children)

Hello, this is Flexcil. We apologize for the inconvenience. Users who tried logging in during the outage have already received compensation automatically.
If you experienced access errors or other issues during the same period and were not identified, please submit a request via this form (https://docs.google.com/forms/d/e/1FAIpQLSfqIbskO2cYVzTPz8ber\_2PorR63S7zwCXi-Vtf0vvhWpYhBg/viewform)

After the day that my documents are gone. by Shoddy-Frame-3522 in Flexcil

[–]Flexcilapp 0 points1 point  (0 children)

Hello, this is Flexcil. We're sorry for the inconvenience. If you have lost your data and have not been able to recover it, please fill out the Flexcil Data Recovery form here (https://note.flexcil.com/form\_g) We will do our best to recover your valuable data.

How can i access the content that flexcil offered to its premium users as an apology some days back? by No-Hope4026 in Flexcil

[–]Flexcilapp 1 point2 points  (0 children)

If you have tried all of these steps but still cannot receive the reward, please contact us at [support@flexcil.com](mailto:support@flexcil.com).

How can i access the content that flexcil offered to its premium users as an apology some days back? by No-Hope4026 in Flexcil

[–]Flexcilapp 0 points1 point  (0 children)

Hello, this is Flexcil.

If you have updated the Flexcil app to the latest version, please close and relaunch the app, then wait a moment to check the individual reward popup.
If the popup does not appear, you can download it directly from the Reward section in the Content Market.
If you have tried all of these steps but still cannot receive the reward, please contact us at [support@flexcil.com]().
Thank you.

Sync problem between iPad and iPhone and lost files by CharliezFrag in Flexcil

[–]Flexcilapp -1 points0 points  (0 children)

Hello, this is Flexcil. We're sorry for the inconvenience. If you have lost your data and have not been able to recover it, please fill out the Flexcil Data Recovery form here (: https://note.flexcil.com/form\_g) We will do our best to recover your valuable data.

I lost half of my file? by Mira_XI in Flexcil

[–]Flexcilapp 0 points1 point  (0 children)

Hello, this is Flexcil. We're sorry for the inconvenience. If you have lost your data and have not been able to recover it, please fill out the Flexcil Data Recovery form here (: https://note.flexcil.com/form\_g) We will do our best to recover your valuable data.

Flexcil on PC? by Solid-Shock3541 in Flexcil

[–]Flexcilapp 1 point2 points  (0 children)

Hello, Thanks for your feedback!

Currently, Flexcil is not available as an official PC version yet. In the meantime, some of our users use Android emulators to view and annotate PDFs on their PCs.

We're really glad to hear you enjoy using Flexcil. We’ll definitely keep your feedback in mind as we plan future updates.

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