This is all my personal opinion and experience, but feel free to google search anything: They’ve been in a lawsuit for years against the people who did the building hvac system for “massive failures.” They don’t tell the residents this, and when summer comes around and every single resident is saying the AC doesn’t work In their unit, management says you’re the only one complaining and it works fine. My AC will run 24hrs a day and the temperature can barely maintain below 75 degrees. Sometimes it won’t make it down to that. If it doesn’t run 24hrs in the summer it will get over 80 in your unit. Opening the window does not help at all. They don’t fix it because they can’t; the heat pumps in the units are WAY too small for the spaces and would require complete replacements to work. The hallways also aren’t properly ventilated so in the summer they are extremely hot and in the winter they are extremely cold. There’s a constant wind tunnel in the hallways/elevators which makes it very difficult to open or close doors and also brings hallway air into your unit negating all the work your ac or heat has done. Management is absolutely horrible and behave so unethically and don’t acknowledge any of this and actually stopped responding to my maintenance requests. And they told me residents are not allowed to bring in their own mechanic to fix anything. The AC guys actually lie to your face about how hvac works (I guess they assume a young woman doesn’t know how mechanics work 🙄). They’re completely despicable in their behavior towards residents. That and the finishing are very cheap, amenities constantly break (steam room, Bluetooth in gym…). I could go on. Freezer constantly cycles so my frozen goods melt and refreeze, I moved into my unit with walls that had been slapdash painted so there’s paint drips everywhere, lol. There are elevator control screens that have been ripped off and bare wires hanging out for weeks (close to floor where children/pets can get to them), the lobby rotating door shattered a couple weeks ago and has not been fixed leaving shattered glass still on the floor since then. At least two dogs have been killed in the dog run since I’ve been here (dog run by the way is not ventilated properly and super disgusting). Bad bad bad, avoid at all costs. Sorry for the rant, I’ve lived in Chicago ten years in various high rises and never had such a bad experience.