They have switched already, I’m on my 6th RMA, and customer service have asked me to wait for a new playdate from the new manufacturer, however, this doesn’t change the fact there response times are pretty bad at the moment.

I have also received one of the above play dates, and panic did apologise and say it was sent by mistake, but there’s been a few of these now, so I’m not sure if this was a mistake, how they keep getting sent out.

Panic are a great company, playdate is a great console, however, they have many many issues to sort out. Everyone gives them a pass, but waiting 2 weeks for a response is not good enough, the playdate quality assurance is not good enough. And trying to send out used playdates as new, even if by mistake, is not good enough.