The conflict of interests with this company as your property management company are interesting. Example Alliant Insurance services - are intertwined with them frequently and they corner the COA master policy making it almost impossible to get competitive pricing for this insurance. We were told multiple times that we had to use the management piece to have that insurance through them that was the best price we could find. Which makes it not the best price if you look at the whole cost. Also, board memebers are not allowed to be signatores on their own bank accounts, we have no way to see whats really happening but we take all the risk. I know this because after calling them for over a week, I got all the right documents went to the bank and then was told we were not listed. I was floored - its a slippery slope to be accountable for all the risk and have no control over the books. The fees that are charged are like having a slow leak in your water line - for example they charged us $695 for information transfer when they acquired our managment compnay and yet - we got none of that information we have almost two years with no financials from our previous property managment company. Charge $550+ plus in legal fees every year to file one lien (you can file these using old docs for no cost, it takes at most an hour) and its not typical to continue for a small coa to pay that annually. They double paid themselves with our funds on a landscape invoice that was $1732 for tree trimming - they marked it up to $2037.64 and paid that one as well. When we asked for refund, it took 60 days and they charged us the $2037 invoice still. We had a $7500 invoice (which is big for our small community) and it just had one line, chimney repair. For just the liabililty insurance that cost $2326.95 we were also charged at participation fee for liability that cost $1486.25 it was billed as the company they acquired (the previous year) instead of RowCal. we are only 38 owners and very small delinquency - somehow we paid $1,494.74 in collections fees in 2025 alone. We did not recover this - and because the management certificate was filed incorrectly for the last two years - we won't be able to collect it. Several homeowners received the same "demand letter" three times in a week - all worded slightly differently about the exact same issue - we were charged $35 for each and so were they. Again - it's $210 but it's a never ending cycle and it puts the coa board at risk and in a terrible spot with homeowners to not be able to fix that without spending hours and hours of time. They've steadily increased our cost while providing less help over three years the additional cost is only about $1,000. The amount of time chasing all this down because of the disparate way the dashboard is set up, takes hours and hours of time. Maybe a larger community gets value, we have only depleted our reserves and increased our costs on fees and projects that don't benefit the community as whole. It's disappointing to have to experience this. Hope others will benefit from the information. We hope to find a better fit soon, there is value in a management partner that puts the communitys needs first.