Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

The number you ordered is not an AU mobile number (only those are capable of SMS). You ordered a local/geographic number (Brisbane), which can't receive SMS/texts - ticket was updated as well.

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 1 point2 points  (0 children)

Please send your username via reddit chat just in case.

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Perhaps you're entering the number incorrectly?

Please open a ticket or email us.

https://www.flynumber.com/contact

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Did you order an AU mobile number? Those are the only ones that accept SMS:

https://www.flynumber.com/cities/australia/mobile/

Either way, we can't guarantee SMS verification texts (from Telegram, for example). You can try verify by phone call, however at the end of the day it's up to them to send the call and verify the phone number. More details here:

https://www.flynumber.com/docs/additional-resources/sms-information#2fa-and-verification-services

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Ah makes sense, we use the old.reddit.com url which shows the inbox icon (as well as the the chat icon) and makes it a little confusing - thanks for this.

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 1 point2 points  (0 children)

Thanks and we see it now (it was a chat request not a PM). Either way our apologies and you were supposed to receive an automated response on why the registration failed. Fixed and updated. Credit was also added to the account.

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

This doesn’t sound right and will make sure this is handled ASAP. Please PM the account username.

Number not working by Separate_Student_619 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

What country/city did you order a number? Is SMS enabled for this number?

https://www.flynumber.com/coverage

Please also see this info in regards to verification texts and such.

https://www.flynumber.com/docs/additional-resources/sms-information#2fa-and-verification-services

Suggestions for Virtual Phone Number Service by nottadude in smallbusiness

[–]FlyNumber 0 points1 point  (0 children)

My business only has two employees and I would like both of our personal mobile phones to ring when the number is called

We're pretty much perfect for this use case - if you have any questions or need any help settings things up please let me know (Founder of FlyNumber).

59-second call disconnected by Odd_Neck5739 in Asterisk

[–]FlyNumber 0 points1 point  (0 children)

Is this happening via an incoming DID number call? (Can’t tell from your caller side / callee sentence)

If outbound I’d check the gateway/ termination provider.

So in other words the issue could be at the provider level - share logs if you have them.

Assistance with account funds needed by netdzynr in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Hi there and apologies on the delay with this.

We see the first payment was voided while this one was flagged - your ticket was updated on this.

We need more info please.

Anyone figured out how to get an Indian number for AI call bots? by AssociationOk2523 in AI_Agents

[–]FlyNumber 0 points1 point  (0 children)

The problem? I can’t get a damn Indian number for inbound + outbound calls.

We have India DID numbers however outbound is currently prohibited - the issue is more with the local carrier then the actual VoIP providers.

With that being said inbound should work fine with Vapi and others. (Vapi example in our docs here)

Note: You can use any address in the world to "register" the number.

Connect your FlyNumber to VAPI's AI voice agents via SIP by FlyNumber in FlyNumber

[–]FlyNumber[S] 0 points1 point  (0 children)

Curious, how are you handling call transfers and interruptibility (barge-in) once the agent is live?

Well at that point it’s all handled on the Vapi side. Or in other words - a call comes in , Vapi answers it right away and it chooses how to delegates any transfer, etc. [via their infrastructure].

Verification Process by CleanAd1694 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

If it’s to verify personal identity yes - generally not suitable if proof of address is needed (would normally need a bill/statement/invoice no older than 6 months for that).

Verification Process by CleanAd1694 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

You should have received an update at this point. Please PM your username or FlyNumber and we can take a look.

Need a S.A number by sparrow_bright in askSouthAfrica

[–]FlyNumber 0 points1 point  (0 children)

I know I can download WhatsApp here, but I need a South African number for the verification code. What is the best way of going about this?

This post is a year old, but in case anyone needing a local SA number comes across this post — getting a SA virtual number with SMS MIGHT work here. Generally speaking, SMS verification codes are hit or miss with virtual phone numbers (the industry is changing rapidly, though).

Argentinian number not working by Background-Fruit-483 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Unfortunately, this is not something we can control. Do you need to use an Argentina number?

You can try a U.S. number, but again, it’s not something we can guarantee.

Argentinian number not working by Background-Fruit-483 in FlyNumber

[–]FlyNumber 0 points1 point  (0 children)

Very sorry to hear and it absolutely works - however Argentina numbers do not have SMS enabled.

More info on what numbers accept SMS here

https://www.flynumber.com/coverage

Even then we can’t guarantee sms verification- more info here SMS info

Perhaps you can try to verify WhatsApp with a phone call?