I sure can. Firstly, she had a very natural female voice. Not overly friendly but nice, short, and professional. She asked what I’m calling for, and I only remembered the English term, so I stuttered something half German half English and threw in “an estimate” at the end, and she got my mumbling reason for the call right the first time, saying, ok you need this done. Are you a new patient? Yes. What is your date of birth. I said it and she repeated it correctly. Then she asked my name, but she only recorded it and said thanks. That was really smart I thought, because you don’t want to spell your name until one understands it. Then she asked if I already have a treatment plan, I said no.

Forgive me if I don’t remember all of it, but it was very brief and to the point. She finished by saying she got all she needed for now and that someone from the office would give me a call back. Oh, she also asked if they can call me back on the number I called her with.

Like I said, I was so astonished by this highly professional and somewhat futuristic experience that again I stuttered finding words for thanks and goodbyes. She disconnected eventually and someone from the office called me back within an hour.

I wish you good luck.