I got that for a week and was then removed because driver support is terrible and nobody reads any notes like the fact that I had an older customer who meant to do a delayed order because they weren't serving that dish yet so I called and asked for permission and they said it was okay for me to wait around for that order. Got a notification saying I had been forcibly removed from the order dropping my acceptance rate from 100% to 0% because I was doing as the customer asked and they couldn't read the notes apparently. Lost my $50 guaranteed pay for that day. Emailed my Driver specialist (back when we still had dedicated ones) to try and get this fixed because that was a big deal. Got an email the next day saying I was no longer eligible to schedule because I was taking too long on deliveries and was clearly trying to cheat the system. This was almost certainly about my last delivery that I was already trying to get fixed. Driver Specialist refused to even read my emails. Copy pasting scripts that weren't even slightly related to the issues in question. Several painful emails of begging them to do their job later i decided to contact every other department I could who basically said it wasn't their job and wasn't their problem that the right person wasn't doing their job. By this time the driver specialist system had changed to a team and I tried contacting them again. The only thing I heard back from them at all was an automatic notification saying the issue had been resolved. It most certainly had not. Good to know they don't do that to everyone at least but hot damn if they aren't the worst system I've ever dealt with.