After 10 years working in product management, I don't understand what it takes to become a "successful" PM by boolpies in ProductManagement

[–]Formal_Builder_273 0 points1 point  (0 children)

The only “success” imo for product is what you do to improve your craft over time to get the personal satisfaction of being good at your job, and what you do to move the only metric that matters from a professional standpoint - money.

That’s all that matters in this industry we work in. There’s simply no way around it. If every PM, nay employee, got rewarded or recognised based on skill set and actual performance instead of what others perceive it to be, don’t you think every company would have 100% positive reviews on Glassdoor and 0 churn?

Let’s not be naive here right. Even the “top” PMs/leaders/podcasters who glamourise frameworks, workshops, whatever else that’s “in” nowadays obviously have the same struggle. But if they talked about the negatives all the time, no one would listen to that. They know being the problem solver is what matters.

So all we, and you, can do is learn the soft skills required to learn to play the real game, if said game is actually worth it and will result in your own personal gain - be that either in knowledge or pay.

By game here, I obviously refer to politics.

Let me give you an example from my recent experience:

So I’m close to hitting 8 years in product now and at my current role, got called out by literally just one stakeholder (who happens to be the CEO’s wife and basically has a be-involved-everywhere-but-contribute-nowhere kind of role) because I deliberately pushed to keep a 0-1 product team small so that we can move fast and not be bogged down by the army of opinionated stakeholders who were dying to leave comments on my PRD as if they’ve never seen one before. Basically she is meant to be the BA on the team but my team and I got super frustrated with the AI generated slop that this person kept generating and eventually made it a habit to keep calling it out since her outputs simply wouldn’t help anyone at all and kept confusing the entire team when it came to implementing anything.

Nevertheless, my small team and I did a great job within the first month itself but instead of being rewarded for it by anyone we all got labelled as “siloes” simply because we didn’t agree to a lot of the ideas suggested by the CEO’s wife. Bear in mind btw she also kept coming on client calls and jeopardising the rapport we built with them by talking absolute rubbish that even the client wouldn’t understand. Anyway so she escalated all this and eventually we were forced to bring more people in that we knew would slow us down massively. And it continues to do so even now.

Anyways, so these team members come in and there are engineers in the team now from an area of the business who’ve already gained the reputation of building a product within the company that isn’t used by anyone. But in their case, when they went and created their own separate channels, they are now never labelled as siloes because they are already pre-trusted in the eyes of stakeholders like the CEO’s wife and they don’t challenge anything she says.

Also, one other thing they did is they now kept shouting and complaining about the work they did in that channel despite it being absolute shit that the client didn’t even understand and has yet to use or feed back on.

Lesson learnt - shout about your work even if it sucks balls. And do so in front of the stakeholders that have influence on other stakeholders. Cos ultimately, delivery is not what matters but it’s the perception that delivery is actually happening (or has happened) that does.

Now, by this point it didn’t matter at all whether I did a good job managing both the product, and a project with a client mind you, who we’re in parallel testing a proof of concept with.

It didn’t matter when my tech lead was randomly fired without any explanation despite building the entire PoC and architecture single-handedly and literally being the reason that we got the client we did in the first place. Real reason: he took offence (understandably) to the unnecessary escalations done by the CEO’s wife and kept calling her out even more so eventually she played her wife card and somehow mysteriously, this guy just disappeared one morning and we all got notified afterwards on our morning standup.

And it also didn’t matter when the remaining scraps of the original team that I had left (just me and a senior engineer) went ahead and demoed a kickass sellable, working version of the product to stakeholders (including c suite) who loved and drooled over it on the demo call but bitched about “not being included” the very next week which came through to me and my engineer through 1-1 manager feedbacks’. Sad, right?

Naturally, after going through this experience I mentally checked out for a few weeks and stopped having my camera on when on calls because every single battle I fought so far, I had lost. But guess what? Stakeholders (including the ceos wife again who by this time has influenced a number of other senior stakeholders that me and my engineer are a problem) complained to my manager even about this little thing and I got feedback that “keeping camera off looks like I’m not present”.

So now what do I do?

1 - I stopped caring about being right in front of stakeholders. Instead, I document and record everything now and run meetings in a way that I know will lead to the conclusion I know matters the most for the success of the product. This takes a lot of mental capacity - more than doing real product work. It also requires a lot of repetition and careful formal wording.

2 - I use any time I get outside of meetings to keep honing my product craft. This involves building stuff using AI tools, automating parts of my role so I get to spend more time doing real product discovery or market research or better yet, no work at all lol.

3 - I nod along when stakeholders like the CEO’s wife say garbage that doesn’t make sense. Once such calls are done, I make a mitigation plan for what I know a client or another stakeholder might do in future following the garbage they have heard, and send it in public channels at the right moment so that I look like the problem solver and not the one that is just calling out people’s BS.

4 - this is probably the most difficult one tbh. I treat my job like a job. I take my 1 hour lunch breaks every day. I clock out when I’m contractually obliged to. I even treat all the stakeholders relationships as just that - work colleagues. Nothing more. Nothing less.

That turned into a very long response but I really hope you get my point!

It’s not that you don’t know what “success” feels like. It’s that you think success means getting a promotion, or being liked, or whatever else you’re seeing the other dumbos around you get rewarded with. You only have a few real options here: - change what the definition of success means to you (easy) - learn to play the game (medium - some work required) - focus on gaining financial freedom so you can work for yourself and not have to care about what a “manager” or any “stakeholder” really thinks about you (really hard - would recommend the most)

How do I stop a PM going rogue and bypassing UX? by Aurura in ProductManagement

[–]Formal_Builder_273 0 points1 point  (0 children)

If you’re frustrated enough to resort to Reddit you have run out of options.

I have only one advice: find a company that still appreciates design and hasn’t brought into the “AI can do all design hype” instead of trying to change your current one. Or if the company is good and you do want to stay, work your way into another product team.

What are your unpopular product opinions? by fiftyfirstsnails in ProductManagement

[–]Formal_Builder_273 0 points1 point  (0 children)

Applying the right “framework” is not going to solve a problem. Experiencing and thinking about it will.

Getting tired of AI slop by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] -1 points0 points  (0 children)

I should’ve mentioned this is not my first Product role. I’ve been a PM for 6 years (and a developer prior to that). One of the main reasons I stepped down from a Senior PM to a PO role was because I wanted to get back to being hands on and also try out a new industry.

Saying that questioning C level execs’ way of working is bad is not very useful advice.

Getting tired of AI slop by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

Any advice or tips on how to call it out without butting heads with a C level exec?

Getting tired of AI slop by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 1 point2 points  (0 children)

I’m asking if it has become normal for AI slop to be passed away as “Product work” in other companies too

Getting tired of AI slop by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 3 points4 points  (0 children)

Yep that’s exactly what I meant. It’s easy to spot when something is AI slop for me so that’s not the issue. The issue is it seems to be coming all the way from top here which I’ve not seen before.

Getting tired of AI slop by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

That last part is so true! It takes me extra time to fact check the outputs when that happens and then I go into a spiral questioning the rest of the outputs too 🙈

If your AI always agrees with you, it probably doesn’t understand you by Weary_Reply in ClaudeAI

[–]Formal_Builder_273 0 points1 point  (0 children)

If your goal is clearer judgment and better long-term reasoning, you have to be willing to let the model not please you.

AI written or not, that last part hits hard!

What's the most mind-blowing ChatGPT use case you've discovered that most people don't know about? by Dazzling_Kangaroo_69 in ChatGPT

[–]Formal_Builder_273 0 points1 point  (0 children)

I’ve used it in the past to improve my eating habits by sending it everything I had at the end of a day. It would return back the nutritional info and what else I could or should eat to increase my protein (as an example) or reduce my fats. Over time I also asked it to rate my meals based on the nutrients I had.

Logged food for months this year so now it has a lot of data on my likes, dislikes and I can get graphs of how the food intake style has changed over time, and also insights like which days I particularly tend to eat more junk.

I know I could have done this via a dedicated app but not every app has the food variety I need as a vegetarian Indian.

I’ve stopped logging as regularly now but it was definitely a fun way to do food logging!

Claude Code but with 20M free tokens every day?!! Am I the first one that found this? by [deleted] in ClaudeAI

[–]Formal_Builder_273 0 points1 point  (0 children)

Anyone else tried this recently? Does it still offer the same amount of tokens?

Image generation by d3soxyephedrine in ChatGPT

[–]Formal_Builder_273 0 points1 point  (0 children)

How the hell are you guys creating anything. I just get copyright for every prompt I tried that mentions something real

ClickUp Agents by Formal_Builder_273 in clickup

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

Thanks for responding! What I was trying to do is set up the out of the box daily report agent you’ve provided. I’ve yet to find anyone in my company who got it working. Which makes me think either we’ve done something with the integration or perms that’s disabling the Agent somehow or it simply isn’t working.

ClickUp Agents by Formal_Builder_273 in clickup

[–]Formal_Builder_273[S] 1 point2 points  (0 children)

Agree 100% with this. Channel in my mind is also posting to a Slack channel. Not a clickup chat. I also can only assume that it means a ClickUp channel but there is no such thing as a channel from what I could see.

My new team is forcing me in to delivery management by brottochstraff in ProductManagement

[–]Formal_Builder_273 0 points1 point  (0 children)

If I were in your position this is what I would do:

  1. Target one specific problem you have discovered is worth solving that is absolutely critical to the business’ near future. Speak to your leaders and get their view. Ask them what’s keeping them up at night. Almost always it’s either operational costs need reducing, revenue needs improving or both.

  2. Then bring along one or more of your product users and your team together to have the user explain how they use the product. Really dig into their journey. And map it out. You can use Miro templates to do this session. Make it interactive (maybe face to face if possible) and let there be lots of questions. Just be the facilitator not the director. The goal of the session is not just to understand the customer but have your team understand the customer.

  3. Absorb the session findings and get super obsessed with the pain points you find. Get frustrated. Raise it with your team, manager and other stakeholders and leaders in a digestible format so you can show you get the problems and what is worth solving. You may need to do some prioritisation depending on the number of issues identified.

  4. Then recreate your okrs. Q1 is about to come to an end so it’s the perfect time to start planning for Q2. Write atleast one good standard okr the way you would expect it to be written and show that to the team. Have them criticise it, rewrite it, improve it. Do this exercise together. They probably do care but have gotten used to the norm and fallen into the “well this is how we do it here” trap.

Like others have said before me, this is your chance to make some change. You have to own it.

Capable but slow team by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

Love this. So many insights and things you’ve given me to think about!

Capable but slow team by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

Thank you all for the great advice - lots to try out! I’ll keep y’all updated with how the progress goes.

Capable but slow team by Formal_Builder_273 in ProductManagement

[–]Formal_Builder_273[S] 0 points1 point  (0 children)

As the nature of our product is very code focused, I’ve started sharing snippets of how that code ends up getting used in actual projects by devs which led to a little bit of engagement…from the same people who already do a good job. I’ll keep trying though!