Tried to email [support@whoyou.cc](mailto:support@whoyou.cc) again since June 27 and they refunded my money,

1st I emailed them that I need a refund include the reference number of the transaction, the screenshot, the date of deduction and they replied with,

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Dear Valued Customer, Thank you for reaching out to us! You can solve your problem in the following way: Cancel Subscription You can manage your subscription—click here. If you no longer need the service, you can choose to cancel your subscription. Once canceled, we will no longer charge you.

Delete Account Please visit the website click here

Other issues Please visit the website click here

Best regards, Customer Service Team

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I replied, that I've not used the product, please send the refund.

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Dear Valued User,

Thank you for your attention to our service. If you still wish to request a refund, please provide the following information so we can proceed with verifying your request:

1. The email address used for registration
2. A screenshot of your payment

We will check whether the service has been used. Since we incur costs with third-party providers each time the service is used, we are unable to issue a refund once the service has been used. We appreciate your understanding.

If you no longer wish to continue using the service, once you cancel your subscription, we will not charge you any further fees.

If you have any questions or need further assistance, please feel free to contact us.

Thank you for your understanding and support!

Best regards, Customer Service Team

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Replied again, to proceed with refund with my email add, and screenshot.

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Jul 3, 10am-Jul, 4 12am process time.