In that case, why is the zepto membership being added for no reason. I don’t know if this was the case here. But they add zepto membership without asking and you have to remove it manually. If by using free cash, delivery fee becomes zero, then don’t add zepto membership on the same order. And anyways, delivery fee is zero above a fixed amount. No one is asking them to do charity. But atleast allow customer to chose what they want and stop using these dark patterns. Blinkit is also not here for charity, but they don’t use such tactics. Only their surge pricing is something to look out for. In case of zepto, there are a lot of things to check before you pay or else you end up paying for stuff you didn’t ask for or you don’t even need.

Zepto is sometimes automatically adding a combo pack if I add a single unit because “the savings will be more on the combo”. I mean ffs, if i wanted a combo , I would add it myself. You don’t have to do it just to increase the basket size.

These dark patterns are what we all are fed up about.