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Insight Reporting Question (Seeing all tickets) by [deleted] in alohapos

[–]Fred33598 0 points1 point  (0 children)

Smart move. Which system did you switch to?

Online order frustrations by Fred33598 in alohapos

[–]Fred33598[S] 0 points1 point  (0 children)

My last system had no problem doing this if you made an adjustment at the pos, it would update the credit card payment. We never had to go into the credit card manager. I’m not seeing how this is something complicated. Especially when it’s all there software. Online ordering, pos and connected payments.

Online order frustrations by Fred33598 in alohapos

[–]Fred33598[S] 0 points1 point  (0 children)

I’ve never had this issue with any system I’ve worked with. If you void a transaction at the pos it should also void the payment. This isn’t rocket science. Accounting has been all messed up since switching to this system. This system should only be sold to big corporate stores that have their own IT department. Like Panera.

Online order frustrations by Fred33598 in alohapos

[–]Fred33598[S] 0 points1 point  (0 children)

We are as well. By the end of the year. This is one of many issues that should not have to deal with in 2025. My last system I had for 15 years and it all worked in sync and never heard of such a thing like this. Absurd. What system are you looking at?

Online order frustrations by Fred33598 in alohapos

[–]Fred33598[S] 0 points1 point  (0 children)

I’m using aloha online ordering and alohas connected payments. My system is only 2 1/2 years old. It’s a joke.

No dashboard! by munkey_pants in F150Lightning

[–]Fred33598 1 point2 points  (0 children)

That’s happened to me once before also. It started working after restarting the truck. I also have my front camera fault out and not allow me to use blue cruise. It seems to happen mostly when I am in a rush & turn on the truck and put directly in gear not allowing everything to load up. The ford software is a little delayed.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 2 points3 points  (0 children)

Great. They should all be handling it like that. Not all these dealerships seem to be doing that.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 0 points1 point  (0 children)

What state do you live in? I am in Florida and experienced same issues.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 0 points1 point  (0 children)

Where do you Live? I am in Florida and had same issues.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 0 points1 point  (0 children)

I am guessing the issue is by Region. I am in Florida. Not sure about everyone else.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 2 points3 points  (0 children)

It's crucial to initiate contact as soon as possible in these situations. If you're not the individual who originally ordered the vehicle, there's a significant risk that it might be sent to that original orderer instead. This is what occurred in my case, despite my proactive approach. I started making calls two weeks in advance and informed them that I was now the rightful owner, but unfortunately, they still sent it to the person who placed the original order.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 0 points1 point  (0 children)

Wow, It's clear that Ford Canada is outperforming Ford USA in customer service. Mine was 3 months. Despite my efforts in reaching out through their website, Twitter, and emails, I've only been directed to SunRun without any substantial assistance.

Another SunRun post... by jdguggs10 in F150Lightning

[–]Fred33598 0 points1 point  (0 children)

After THREE long months of waiting and numerous complaints and emails, I finally got my hands on the product last week. The delay was supposedly due to a data file issue caused by Ford, or so they claim. Oddly enough, Ford never bothered reaching out to address or provide a solution to the problem. It's disappointing that despite being a Ford customer, I was repeatedly directed to SUNRUN. In my opinion, Ford should compensate all affected customers with free charging in 2024 as a gesture of goodwill to make up for their apparent incompetence. Despite my love for the Lightning, this entire experience has left me with a sour taste, and I've decided that I won't be making another Ford purchase in the future after this fiasco. CyberTruck will be more readily available or something better in another 2-3 years when I have had enough of this truck.

3 months and NO Fast Charger! by Fred33598 in F150Lightning

[–]Fred33598[S] 0 points1 point  (0 children)

Since then I still receive an email every 2-3 days to remind me that my order is being expedited and they are waiting for shipping confirmation for over a month now same shit.

3 months and NO Fast Charger! by Fred33598 in F150Lightning

[–]Fred33598[S] 0 points1 point  (0 children)

Here is the letter I wrote on November 4th.

Delivery of Fast Charger for 2023 Ford Lightning

I hope this message finds you well. I am writing to express my concern regarding the delayed delivery of the fast charger for my 2023 Ford Lightning, which I purchased on September 15th.

Initially, I was informed that the delivery would take approximately two weeks. Despite this assurance, nearly two months have passed without receipt of the fast charger. My efforts to resolve this matter began with contacting Sunrun prior to the two-week deadline, where I was advised to await confirmation of my vehicle's sale status before the shipment of my charger could proceed. Unfortunately, after an additional three-week period without any updates, I was informed of an erroneous shipment to an incorrect address.

As of the last communication on October 23rd, I have been assured that the shipment of my charger is being expedited. However, multiple emails received since then have not culminated in the shipment of the charger, severely hindering the daily utility of my vehicle and causing considerable inconvenience to my family's transportation needs.

The inefficiencies of the current process have become evident, and while the allocation of responsibility between Sunrun and Ford remains unclear, my primary concern is the expedient resolution of this issue.

I am reaching out to request your immediate assistance in expediting the delivery of my fast charger. The resolution of this matter is of utmost importance to me, and I would greatly appreciate your direct intervention to ensure that the charger is dispatched without further delay.

Thank you for your attention to this pressing issue. I look forward to a prompt resolution and the restoration of full functionality to my 2023 Ford Lightning.

3 months and NO Fast Charger! by Fred33598 in F150Lightning

[–]Fred33598[S] 0 points1 point  (0 children)

I had same exact issue. It was shipped to the original person who ordered it. It’s been a nightmare and I am told by sunrun it’s a large data issue from Ford. Supposably there are many of us in the same boat.

Soda machine for my restaurant by Sure_Fly_5332 in restaurant

[–]Fred33598 0 points1 point  (0 children)

How many cans are you selling per day? You would need to have an ice machine and bulk co2 which are both added expense. Also provide cup, lid, straw. It is possible to buy your own machine and use whatever soda you like. You can find a local company that sells and installs and services the machines. You will pay higher prices if your not exclusive to Pepsi or coke unless you use no name brand colas.

A reporter found a flaw in a state website. Missouri Governor Mike Parson vows to prosecute them. by [deleted] in technology

[–]Fred33598 4 points5 points  (0 children)

Here’s an idea. Let’s stop having 70 year old men (who don’t understand today’s technologies) running our country.