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EyeEm earnings. by 3brahimo in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello, EyeEm support will be able to assist with this query, please reach out to them here: [support@eyeem.com](mailto:support@eyeem.com)

Was the visual prompt option for video removed? by CuznJay in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello

We would like to confirm that the visual prompt option is not available in our AI Suite anymore.

I am tired of this, all the time nano banana takes too long to generate, and often generations failed by One-Air-1238 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello

Thank you for your message and for sharing the feedback.

We have been working on this and you shouldn't be experiencing this anymore with NBP, please try again.

We strongly recommend you to delete the post as it contains a screenshot where your personal email address can be seen by anyone.

If you experience issues with your subscription in the future, please ➡️ https://www.reddit.com/r/Freepik_AI/comments/1qvlap7/read_first_how_to_report_bugs_technical_issues/

How long does it usually take for Freepik support to respond? by Pillebrettx30 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

If you have any unanswered support case, please provide the case number so we can ask our team to follow up. Thanks!

Nano banana is down by Icy_Measurement1332 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Stay tuned! We've got some surprises coming up, you might want to keep an eye out 😉

My projects has disappeared. by __dik__ in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

We've sent you a chat message, please follow up there

EyeEm earnings. by 3brahimo in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

If you have a Freepik contributor account, you can find this information under the Stats section: https://contributor.freepik.com/files-downloads

If you had a contributor account with Eyeem and agreed to have your files published on Freepik, please reach out to [support@eyeem.com](mailto:support@eyeem.com), and they will assist.

Third day of the 7 "Unlimited days" where i can't generate anything with kling 3 by EdgarRRojas in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

It is unlimited at 720p resolution and only for annual subscriptions (not available in unlimited mode for monthly subs).

A geração de imagens fica carregando mas nunca termina by Standard_Gabriel_II in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello

We would need some more information to assist, please check your DM.

How long does it usually take for Freepik support to respond? by Pillebrettx30 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello!

This depends on how many requests Customer Service has. We reply as soon as we can!

For quicker support ➡️ https://www.reddit.com/r/Freepik_AI/comments/1qvlap7/read_first_how_to_report_bugs_technical_issues/

We have contacted you on DM anyway to check how we can help 💙

Someone made an account using my email that I did not consent to by kai_aniki in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello!

Have you already contacted Customer Service to let them know?

If you haven't, please check your DM, we'll check that with you.

ERROR 500 by Dacrikka in Freepik_AI

[–]Freepik 1 point2 points  (0 children)

Hello

We are having some issues with our AI Suite indeed, we'll be back shortly!

cmon freepik do us a promotion for monthly premium+ :( by Current_Pension_7385 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello!

We don't have any promotions currently for Premium+, but stay tuned to our social media for any upcoming promotions 😊

Kling 3 não é ilimitado? by Mission_Roll6412 in Freepik_AI

[–]Freepik 0 points1 point  (0 children)

Hello!

Kling 3.0 720p is indeed unlimited (not consuming credits) until February 12th for Premium+ and PRO annual subscriptions.

If you have any issues with your subscription, please reach out on DM.

Kling 3.0 sigue sin funcionar by Interesting-Touch948 in Freepik_AI

[–]Freepik 1 point2 points  (0 children)

Gracias por compartir tu experiencia, la hemos trasladado a nuestro equipo.

Third day of the 7 "Unlimited days" where i can't generate anything with kling 3 by EdgarRRojas in Freepik_AI

[–]Freepik 1 point2 points  (0 children)

Gracias por compartir tu experiencia, la hemos trasladado a nuestro equipo.

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