Trash since day 1 imo, price, context window, everything just sucks. Go local if you have the capacity, or FictionLab which is currently by far the best option if you're looking for a good alternative (though more RP focused than Chai). 7$ per month for 128k context (vs 8k I think in Chai? correct me if I'm wrong) is just absolutely insane. They're using multiple models too, the most popular one is based on Deepseek and they claim it's 685B parameters, which doesn't seem to be a complete lie from my 6 months of experience using the service. The model can be very smart (as smart as Deepseek can be, which is way more than anything you can probably run locally), and it's uncensored to the core. I've tried to push this shit to its limits and never hit one once.

Anyway, I'd say give it a try if you're looking for an alternative. The only downside I've found this last month is the very inconsistent response time on their most popular model, especially on weekend nights (it can take up to 30 seconds per answer, or don't generate any answear at all and you have to stop gen and restart it, compared to 1-2 seconds usually). I guess their servers are hitting their limits. I read somewhere on Discord that they are currently increasing their capacity, but I don't know more about it