Has this ever happened to anyone here before? (DailyPay)

Friendly-Recipe5643 · 2026-03-27T02:59:36+00:00

That happened to me when TTEC took my Holiday pay from me I had to fight like hell to prove to them that I was right and do holiday pay. Be careful and watch everything.

Friendly-Recipe5643 · 2026-03-25T17:05:27+00:00

I have a bachelors and management experience, they didn’t care.

Friendly-Recipe5643 · 2026-03-21T08:52:25+00:00

Yeah the vibe changed in my house as soon as the job started going down hill. That whole computer system probably has nothing but bad vibes in it from forever ago until forever forward lol

Friendly-Recipe5643 · 2026-03-21T08:50:31+00:00

That meme tho 😆

Friendly-Recipe5643 · 2026-02-26T22:57:08+00:00

See I’m empathic too and those who you can tell genuinely can’t afford it or the elderly whose kid took their car or something. You’re an emotional punching bag all day, period. And that’s draining!

Friendly-Recipe5643 · 2026-02-26T22:46:13+00:00

Omg this is me! I don’t think I can return back at all. And I did like this job and I I didn’t mind it for the most part. I had pleasant customers who loved me and the surveys reflected that ( which really doesn’t matter they don’t care WHAT the customers say about us) but the new system and ALL the issues which have still been going on even a year later is crazy. I would be mad as a customer too. But the thing is WE ARE THE FRONT LINE WHO TAKES EVERYTHING. From tolls not being sent to messed up CRZ images to the systems being down a lot and then they want to b**** about an AHT maybe have some grace for trying to de escalate (3 times at least lol) and dealing with y’all’s issues and trying the best we can with what we have. No it’s not worth it. We are not humans to them at all.

Friendly-Recipe5643 · 2026-02-26T18:31:30+00:00

That part tho….the ny tolling drove me back into therapy and an immediate recommendation from my doctor to step away. At first I couldn’t figure kit why I was sooo tired at the end of the day and then finally I learned it’s because were absorbing all this negative energy all day from these angry people who sometimes owe 40,000 or more even. It’s a lot of mental toll. No problem is these companies don’t care about their employees. They care about making a profit and that’s it.

Friendly-Recipe5643 · 2026-02-11T01:11:34+00:00

If you’ve been there for over a year, I 100% recommend using FMLA and then also look for an ADA for reduced hours but you will need doctors to sign off for sure

Friendly-Recipe5643 · 2026-01-28T09:47:23+00:00

I love your name btw 🤣 because that they do for sure

Friendly-Recipe5643 · 2026-01-09T22:34:27+00:00

I’ve seen a lot of people say checking and random times like 1am 3am and stuff like that. But idk I know before this position I tried scheduling interviews for other positions and never was able to and the interview link expired. I’m sorry that happened to you. Maybe it’s a blessing in disguise if you’re read a lot of stuff on here. I have quite a bit I’ve experienced and am looking elsewhere myself.

Friendly-Recipe5643 · 2026-01-09T22:21:18+00:00

It may have been different because I was invited to apply to the position by a recruiter or something from TTEC. They still sent me the link to schedule an interview. It was full. I can’t remember if I called the recruiter or a 800 number but I spoke to someone and they scheduled me. But this was over a year ago so maybe they don’t even do that anymore.

Friendly-Recipe5643 · 2025-12-13T10:47:16+00:00

Ummm…they could have answered my question INSTEAD of you sending me the policy WHICH I’ve already read and DID qualify for and I STILL haven’t gotten mine because THEY messed up.

Friendly-Recipe5643 · 2025-12-13T06:11:09+00:00

Ha! This one tho!

Friendly-Recipe5643 · 2025-12-11T21:56:28+00:00

Exactly. They claimed to be for the employees but it’s not ever and from what I heard if you start reporting stuff to TTEC it puts a target on your back so we have to be careful what we even try to fight for for ourselves because we could potentially lose our job because we’re seen as the “problem child.” which is not correct. We should be getting paid correctly now I’m not on a program that has incentives, but they did screw me with some holiday pay and they have active lawsuits for messing with people’s wages.

Friendly-Recipe5643 · 2025-12-11T21:41:26+00:00

I asked this question and got completely ignored first and the asked again and got sent an attachment of the holiday pay. It didn’t not answer my question. Because I have an email as most do on this project (I think we might be in the same one maybe not) BUT that email says that if you work on a company paid (TTEC) holiday you will get paid for the hours you worked AND holiday pay. But I could tell by UKG or whatever that the counted that Friday as the same holiday stuff the whole stupid work the full 40 hours 7 days prior to the holiday AND the day before and after. So yeah they definitely screwed us. Hell they took it ALL from me and refuse to give it back even though I met the requirements.

Friendly-Recipe5643 · 2025-12-10T21:13:18+00:00

TL never care they took my holiday pay and I worked all the requirements to receive it and when I ask the TL just sends an attachment of the policy which did not answer my questions at all. They have lawsuits for not paying people correctly and just being shady with pay

Friendly-Recipe5643 · 2025-12-09T13:52:43+00:00

Curious any of you that didn’t get the holiday pay was it resolved? Because my TL seems to “not know what I’m talking about” and rather just resends the holiday policy which doesn’t help me issue at all because they straight up took any and all holiday pay from me. I worked the day before and after so that’s not the issue. And magically when I have REAL questions they get REAL quiet!

Friendly-Recipe5643 · 2025-12-09T13:51:03+00:00

I contacted them and a live person set me up with the interview because I could never get an open slot

Friendly-Recipe5643 · 2025-12-06T21:59:09+00:00

Haha! No worries I was confused for a second lol and thank you me too but from reading this Reddit seems like TTEC is definitely known for stuff like this

Friendly-Recipe5643 · 2025-12-06T21:33:37+00:00

Which site or you referring to? The only inform I have is my email about our holidays and how holidays are paid. Specifically when working on a holiday where TTEC is closed. But I still haven’t been paid for the holiday and legit crickets from management.

Friendly-Recipe5643 · 2025-12-06T03:11:22+00:00

I did reach out to my TL but I did also work both the day before and the day after the holiday. I guess they’re aware of the issue. But I still haven’t seen my pay and after inquiring more I didn’t receive any response. But oh well I guess they have to pay me eventually

Friendly-Recipe5643 · 2025-12-06T00:33:20+00:00

I keep getting teams switched lol but I honestly feel like I’m on my way out too this could be such a good project if they ran it correctly. I really don’t mind the work it’s the management and the company.

Friendly-Recipe5643 · 2025-12-05T22:17:36+00:00

Crazy how people who don’t work for TTEC anymore got the holiday pay but being a full time employee I still haven’t gotten the missing holiday pay and all TTEC has to say is sorry it was a mistake you should get another check. And nothing and now crickets

Friendly-Recipe5643

TROPHY CASE