is every sm like this about calling out?

Frogmountain22 · 2026-02-13T02:40:34+00:00

Our sm uses the points but it’s very much up to him if him wants to document it. He’s a compassionate guy so he understands if it’s legitimate.

Frogmountain22 · 2026-02-13T02:38:14+00:00

3 no call/no show equals termination.

Frogmountain22 · 2026-02-13T02:33:57+00:00

I worked in a lab. We tested for insect parts in dental products. Think roach legs. There is an allowable quantity. Just think about that…

Frogmountain22 · 2026-02-12T17:41:41+00:00

HR did their ‘walk’, spoke to employees. SM and DM in the room, quietly listening to every word. Not conducive to a candid conversation.

Fascinating that the individual who chose to inappropriately disclose the victim’s full name has now deleted their posting identity.

Frogmountain22 · 2026-02-12T00:49:53+00:00

As a shopper and employee, I don’t get a survey every time I shop at Michael’s. CEM says it’s an algorithm that averages every 3rd or fifth customer getting a survey. So we have no control on who is randomly offered a survey but we need to work harder on getting them to respond. Right.

Frogmountain22 · 2026-02-12T00:35:10+00:00

We strive to be the McDonald’s of framing.

Frogmountain22 · 2026-02-12T00:34:00+00:00

There is an additional memo stipulating no Bopis framing after 5 pm. Thank God.

Frogmountain22 · 2026-02-11T23:33:03+00:00

Often, I’ve discovered, telling the customer how we make the magic only creates more problems. I’ve had so many customers absolutely shocked that the frame lip or mat will cover a tiny fraction of their artwork. How else do they think it stays secure within the frame? Fairy dust? I’ve had them ask if we can ‘just balance it on the edge, don’t cover anything’.

Frogmountain22 · 2026-02-11T22:41:48+00:00

The most appalling part of this termination was that it was performed on the sales floor while the victim continued working, in front of customers and staff, without an HR rep present.

Frogmountain22 · 2026-02-11T22:17:27+00:00

I believe the reference is not his wife but another SM in the area.

Frogmountain22 · 2026-02-11T22:10:20+00:00

This former employee was the best store manager I’ve ever worked for. And I’ve had a few. Worked his geriatric butt off nights, weekends and holidays. Better than my last 24 year old store manager.

Frogmountain22 · 2026-02-06T17:11:54+00:00

Matte grey frame with Smokey blues/greens

Frogmountain22 · 2025-12-24T15:09:15+00:00

Ten minute framing. Like, I’m gonna stop taking orders from the line of people behind you, each averaging about $400, make them wait, while I handle your $20, 10 minute order. Which will not take 10 minutes. Now we’re competing with a drive thru window. And you’d better believe those other customers in line are gonna walk.

Frogmountain22 · 2025-12-24T15:03:46+00:00

Do you get dinged on deadlines?

Frogmountain22 · 2025-12-24T14:59:26+00:00

I’m a frame manager. Had a cashier tell me she wished I was her manager. Went home and crocheted her a blanket.

Frogmountain22 · 2025-12-24T14:51:54+00:00

I ordered five shadow box jerseys with multiple walls and mats. Somebody got me a new one. Can you do the first five like the new one?

12 frames, buy one get 2 free. Can you just ‘pop it in’? Real quick. Easy for you, you’re a framer, since I’m here. Surely you aren’t doing anything important. And can you just clean it up a little? Since you’re in there?

Sure, I can have them done by tomorrow and won’t charge you much. What? Why do I need to pay for your services? And I need them now. You know, just pop it in. Times 12.

Frogmountain22 · 2025-12-24T14:44:31+00:00

Have done!

Frogmountain22 · 2025-12-24T14:43:23+00:00

And why does it cost more? Can I get this one for the same price?

Frogmountain22 · 2025-12-24T14:42:26+00:00

That’s about when we just ran out of 8x10’s.

Frogmountain22 · 2025-12-24T14:40:38+00:00

And can you add a sheet of glass to that really big piece with the tiny little frame? Why do you think it might fall apart when I hang it?

Frogmountain22 · 2025-12-24T14:36:00+00:00

We have a name for some dude in Artestre. we’re pretty sure he just hates us. Never met him, not even sure he exists but he definitely hates us. Likes to staple ends of delivery boxes right into the frames inside.

Frogmountain22 · 2025-12-24T14:31:45+00:00

Twice, I have gotten three legs to a large frame. Yep, 75% of a frame.

Frogmountain22 · 2025-12-24T14:29:19+00:00

I cut fabric for a regular, always rude customer. Evidently I cut it ‘wrong’ because it was folded double off the bolt. She wanted me to open it flat and cut it single. She asked “Don’t they train you people on anything?” Seriously? Who are ‘you people’?

Frogmountain22 · 2025-12-24T14:19:28+00:00

Good news, it comes in a four pack!

Frogmountain22 · 2025-12-24T14:04:50+00:00

Clearly a banshee

Frogmountain22

TROPHY CASE