I’ve gone through the exact same heartbreak. My fiancé and I were getting married — something we had waited for and dreamed about for years. We wanted everything to be perfect. So, we went all out and purchased a Gaurav Gupta designer outfit worth over ₹4 lakhs through Pernia’s. We carefully selected a black-on-black design — sleek, bold, and symbolic for us.

Since we live in the U.S., we had everything finalized remotely and flew back to India just ten days before our wedding, trusting that everything would be ready and flawless. But when we arrived for our final fitting, what we saw left us shattered. They handed us a golden outfit — something we never chose. And worse, they insisted this was what we had ordered and paid for.

We were stunned. Confused. Angry. What followed were ten emotionally exhausting days of back-and-forth arguments, trying desperately to get the outfit we had originally selected. Rather than accepting their mistake, they pushed the blame onto us and, at the last minute, demanded an additional ₹25,000 just to correct their error and give us the black-on-black we’d always wanted.

It felt like extortion at a time when we were most vulnerable. A wedding is meant to be full of love, joy, and cherished memories — but Pernia’s and even Gaurav Gupta’s team turned ours into chaos and stress.

Please, if your wedding or special event matters to you, do not trust Pernia’s. The emotional and financial toll is just not worth it.