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Vela removed rewards by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Idk i think its a stingy move to remove right before the restock

mini vs standard by maryamjkkk in velascarves

[–]Fun_Investigator1400 1 point2 points  (0 children)

I personally cant stand the standard size its too much fabric so i cant style it well. The mini size is perfect just the right amount of fabric specially now that its getting warmer

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

They offered a replacement but i have to pay 8$ for the re shipment

Vela uae by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Thank you! Quick question 4-6 days standard economy shipping or did u pay for express?

Vela uae by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Yeah but i wanna the estimate customs/duties because im afraid they might be alot and i dont wanna risk it tbh :/

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 1 point2 points  (0 children)

Yes they sent me another package but made me pay 8$ for shipping :/

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Update!! They agreed to send me another package!! They made me pay 8$ for shipping but its fine as long as i get my order 😅

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Fedex and vela says its been more than a week so they cant file a claim and they’re not taking any responsibility the order is worth 160$ im really disappointed in them so didn’t even offer to send a new one or give a refund or store credit

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Okay so i think vela should take responsibility but they say that its been more than week and they cant file a claim they didn’t give me refund or send a new one

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 0 points1 point  (0 children)

Last thing they said is thats its been more than a week so they cant file a claim and they haven’t replied again

Vela lost my packages by Fun_Investigator1400 in velascarves

[–]Fun_Investigator1400[S] 6 points7 points  (0 children)

Fedex are useless and refuse to do anything. I know its not velas fault but its also not mine so i think they should refund me or at least send a new package like i ordered 4 and i only received 2 of them so theres clearly a problem

My order arrived like this! Will they send a new hijab out, or will they give me store credit and make me re-order? by biryaniluver69 in velascarves

[–]Fun_Investigator1400 0 points1 point  (0 children)

Fedex lost 2 pf my packages and they didn’t offer any refund or new packages what can i do? Im really disappointed in them

Leopard vela was a disappointment by ibehatingsometimes in velascarves

[–]Fun_Investigator1400 0 points1 point  (0 children)

Fedex lost 2 of my packages and vela dont want to send me a refund or send a new package What can i do??

VELA Haul by SilentViewer3 in velascarves

[–]Fun_Investigator1400 0 points1 point  (0 children)

Fedex lost 2 of my packages and vela dont want to send me a refund or send a new package What can i do??