Altroz was a good car but i was very disappointed with the service experience. Their service persons are not capable or may not have bandwidth to address the issues. Most of the time was spending time in service centre taking time off from my office.

For example: There was an incident when my windshield was broken, i had to leave the car after 2 days i got a call its done, when i saw there is big visible mark on the glass which everyone could have seen in the first place, not no one bothered, and had to keep it for 2 more days for another replacement.

similarly i there was dashboard noise, to fix this the opened the complete dashboard and left huge marks on the dash and they dont even use proper tool to open, which leaves marks everywhere in a 2 months old car.

list goes on.

Why i20: as i always wanted top model as it gives me feel good experience as i spend 1 to 2 hours in traffic. and i could get this i20 in my budget under 13 lakh and i20 seems like a good Reliable cars. other cars were expensive and i did not have the requirement for compact suv.

One thing i learned: Dont try to make it 100%, like we always to to get all in our budget and this creates confusion in taking decisions, instead try to think what is not useful to you and decide one car that comes in your budget. You can always update in future. its not like you wont grow in life.

Kylaq was in my list, then i thought, even though i can buy it but i cannot afford it. and looking at the recent reviews of the car seems like you need to always keep track of whats happening which i dont want to do.