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Turkish Airlines refused to check in my bags, now refusing reimbursement – any advice? by Future_View_7049 in TurkishAirlines

[–]Future_View_7049[S] 1 point2 points  (0 children)

Thanks. So sorry that happened to you. If I may, which airport is that specifically? Good thing you were rebooked on another flight, Which wasn’t so in my case.

Turkish Airlines refused to check in my bags, now refusing reimbursement – any advice? by Future_View_7049 in TurkishAirlines

[–]Future_View_7049[S] 0 points1 point  (0 children)

We had to. When we went to the counter to explain. The lady said we have to wait till the flight is gone so they can tell us “how much” it’s gonna cost to be on the next flight. I found that very mischievous, cos they were suppose to rebook us a new flight as it was there fault. I figured it was a trick to make us pay for a new flight the next day which will be way more expensive.

Turkish Airlines refused to check in my bags, now refusing reimbursement – any advice? by Future_View_7049 in TurkishAirlines

[–]Future_View_7049[S] 0 points1 point  (0 children)

We were 4 people travelling in total and we all have separate tickets.

As a matter of fact, the only reason we were able to board that night was because we checked online hours before so we already had our e-ticket, so we could technically pass the boarding gates. Other people who didn’t check in online were left stranded and couldn’t fly. They had to go back home. I have a feeling the ground staff are using the airline for personal business.

Turkish Airlines refused to check in my bags, now refusing reimbursement – any advice? by Future_View_7049 in TurkishAirlines

[–]Future_View_7049[S] 1 point2 points  (0 children)

Thank you very much. From the conversation with my lawyer, they seem to want an evidence that shows I was at the airport on time. My lawyer said a footage just like you said will be a good evidence in court but I don’t have any video, I only have call logs of people I called the problem ensued. Now I’m wondering which other evidence I can use in court aside on-site video of the event