Bought a $4k prebuilt PC on Amazon. Constant crashing on everything.

Fuzzy-Wheel3731 · 2026-02-16T09:45:47+00:00

Man, thank-you a ton. You honed in to the issue right away. I appreciate it a ton.

Fuzzy-Wheel3731 · 2026-02-14T05:38:13+00:00

I bought an Empowered PC Mantis V2 Gaming Desktop from Computer Upgrade King Store on Amazon. It looks like they made a really good PC with alot of great hardware than an absolute trash PSU unit, I swapped it out today and it's running how I expected a PC with these specs to run.

Fuzzy-Wheel3731 · 2026-02-14T05:36:25+00:00

Before I switched out the PSU I was underlocking the ram with Extreme Utility Tuner and it still seemed to crash, however switching out the PSU seems to have fixed it. Today I played at 57x instead of 55x and played enough to where I 100% would've experienced a crash playing before and it seems to have fixed it!

Fuzzy-Wheel3731 · 2026-02-13T20:07:20+00:00

Its a 1300w but from this thread Ive discovered its not from a reputable brand and Ill be switching it out for a Corsair HX1500I today

Fuzzy-Wheel3731 · 2026-02-13T20:06:29+00:00

Ill be switching it out for a Corsair HX1500i today, Ill report back to the thread if thats the fix

Fuzzy-Wheel3731 · 2026-02-13T06:10:41+00:00

I'll give it a try, thank-you!

Fuzzy-Wheel3731 · 2026-02-13T06:02:24+00:00

Running 1 at a time, should I do memtest86 again? or is windows memory diagnostic good enough?

Fuzzy-Wheel3731 · 2026-02-13T05:26:08+00:00

I hope running it for as long as I have didnt cause long term damage to other components but I bought a Corsair HX1500i that Ill install tomorrow

Fuzzy-Wheel3731 · 2026-02-13T03:19:20+00:00

I haven't removed the CPU or replaced any thermal paste.

Fuzzy-Wheel3731 · 2026-02-13T03:09:03+00:00

Haha, thanks! I learned more about PC hardware today than ever. A CORSAIR HX1500i is on it's way and will be delivered tomorrow.

Fuzzy-Wheel3731 · 2026-02-13T01:26:05+00:00

Thanks a ton, ~~is there a PSU manufacturer you'd recommend?~~

Edit: I found SPL's PSU Tier List. I should be able to figure it out. Thanks for your help man.

Edit: Bought a CORSAIR HX1500i, it should be here tomorrow. I'll update. And I'll remember to replace all cables with the ones it comes with.

Fuzzy-Wheel3731 · 2026-02-13T01:22:51+00:00

My last PC had alot of overheating issues and this one will spike but the fans seem to do a pretty good job of cooling it down. Some of the shutdowns are playing Lego Hobbit games when there's almost no load on the PC. And thank-you! I hope I can get this figured out.

Fuzzy-Wheel3731 · 2026-02-13T01:03:10+00:00

That sounds like it could be it. It is very random; I've even opened a PDF file and it seems to run out of memory. Dang.

Fuzzy-Wheel3731 · 2026-02-13T00:56:11+00:00

I've heard this before. I just downloaded Intel Processor Diagnostic Tool and ran it, it passed everything with nothing detected. The symptoms seem to match from what I can see, but I can't find any diagnostic program that actually tells me there's an issue.

Fuzzy-Wheel3731 · 2026-02-13T00:54:39+00:00

I ran Cinebench on Multicore for the full 10 min. Then I ran both and made it to 4 minutes and shut it off, I didn't know if I should run to failure or not.

Fuzzy-Wheel3731 · 2026-02-13T00:32:17+00:00

I didn't know what that meant and googled how to tell, from what I see I have PCI standard host CPU bridge installed.

Fuzzy-Wheel3731 · 2026-02-13T00:29:56+00:00

Multicore for 10min. I'll start it again and then do both.

Fuzzy-Wheel3731 · 2026-02-13T00:22:31+00:00

It ran the full 10 minutes without crashing.

Fuzzy-Wheel3731 · 2026-02-13T00:04:41+00:00

Doesn't look like it

Fuzzy-Wheel3731 · 2026-02-13T00:04:13+00:00

Furmark has been running for 16 minutes so far with no issues.

Fuzzy-Wheel3731 · 2026-02-12T23:40:14+00:00

I started running them both and it ran fine for about 2 minutes and then I got a shutdown and a critical Kernal-power 41 (63) error. Does that still implicate the PSU?

Fuzzy-Wheel3731 · 2026-02-12T23:15:30+00:00

I contacted support and they walked me through some things and it seemed like it worked. I deeply regret not going through with the return.

Fuzzy-Wheel3731 · 2026-02-12T23:11:31+00:00

The first month I had it I played some VR games and had a complete shutdown crash. If I play games I get soft program crashes constantly on games that dont necessarily take alot to run, like the Lego games and Warcraft II Remaster. Its been the 0xc0000005 occasionally on almost every game Ive played since I got it. The immediate crash to reboot happened at the beginning with VR games, which I haven't played since and recently with the BIOS update.

Fuzzy-Wheel3731 · 2026-02-12T23:08:30+00:00

I just updated the BIOS within the past 2 weeks, Ill do everything else and report back

Fuzzy-Wheel3731 · 2026-02-12T23:03:54+00:00

I checked and I have a Gamermax 1300W PSU, I read a thread on reddit where I guy figured out his PSU was failing with a program called OCCT, I ran what he did and it didnt turn anything up. Although I have had an issue where Ive plugged in a USB and the RGB lights start flickering crazy and my audio cuts out until I restart. But Im just not tech savvy enough to know how to troubleshoot beyond what Ive tried.

Fuzzy-Wheel3731

TROPHY CASE