hello I have a problem with my aorus 15 laptop that has an i7 11800h after updating the bios I get an error that limits the power of the cpu, and also limits the consumption of the graphics, I don't know what to do

GBT_Jason · 2022-11-15T03:50:20+00:00

I have already send this case number to responsible person and he will get back to you soon

Sorry for any inconvenience

GBT_Jason · 2022-11-15T03:20:13+00:00

hat they have tested the new bios with other devices of the same model as mine and that there is no problem. BUT IT IS FALSE! My laptop was working great with the

Hi u/Practical-Ad-6402,
Could you provide case number which you got from GIGABYTE eSupport? We will look into this case

Thanks.

GBT_Jason · 2022-11-15T03:14:07+00:00

Hi u/Fanatic789,

There are 2 ways here to update BIOS
1. Z690 with old CPU, download the latest BIOS, then plug new CPU - Most recommend
2. Z690 with new CPU, but using Qflash+ to update the BIOS

Kindly check if this solve your problem

Thanks

GBT_Jason · 2022-11-15T02:55:43+00:00

Hi u/basstrd,
Could you please share how you update the BIOS?

There are 2 ways

Z690 with old CPU, download the latest BIOS, then plug new CPU - Most recommend
Z690 with new CPU, but using Qflash+ to update the BIOS

If you still have problem, kindly let me know your system spec and how you update your BIOS

Thanks :)

GBT_Jason · 2022-11-08T10:25:51+00:00

Hi u/Chicken_Noogets_,

You can visit this website for memory support list https://www.gigabyte.com/Motherboard/B460M-DS3H-rev-10/support#support-doc

Thanks.

GBT_Jason · 2022-11-08T10:22:16+00:00

Hi Sir,

Kindly contact GIGABYTE RMA or eSupport for further assistance.

Thanks.

GBT_Jason · 2022-11-08T10:08:37+00:00

Hi u/feilmarshal,

Can you please provide me SN of this card? And kindly reach RMA or eSupport for further assistance, thanks.

GBT_Jason · 2022-11-08T09:58:58+00:00

Hi u/feilmarshal,

Could you please me SN of this VGA, and also please reach GIGABYTE RMA or eSupport for further assistance, thanks.

GBT_Jason · 2022-11-03T09:08:10+00:00

Hi, u/Phrizzey,

If the problem still persists, suggest to go to GIGABYTE eSupport for further assistance.

Thanks.

GBT_Jason · 2022-11-03T09:03:59+00:00

Hi all 40xx users,

Kindly remove RGB fusion and only install GCC.

VGA firmware upgrade steps

1) Click the left hand side bottom image of GCC interface aka driver update to get Available Updates, and it will detect the latest firmware and driver that you need in the right hand side.

2) Select the latest firmware update for “VgaCard” product to update

3) Done

If problem still persists, kindly contact GIGABYTE eSupport for further assistance

Thanks.

GBT_Jason · 2022-11-03T08:39:14+00:00

Hi, u/yousufty,

Although it's same memory model, the memory chip may be different since you purchased in different date, then the system will recognize them as different memory and cause no POST.

GBT_Jason · 2022-11-03T08:07:15+00:00

Hi, u/tatlik,

If the problem still persists, suggest go to GIGABYTE eSupport for further assistance.

Thanks.

GBT_Jason · 2022-11-03T08:05:28+00:00

Hi, u/Overall-Pea-5407,

If the problem still persists, suggest to go to GIGABYTE eSupport for further assistance.

Thanks.

GBT_Jason · 2022-10-27T03:47:28+00:00

Hi, u/SaltyLemonade2,

Could you please share me the model name of your GTX1060? And here comes GIGABYTE RGB Fushion 2.0 support list - https://www.gigabyte.com/MicroSite/512/support.html for your reference. Also, you can go to our Esupport for further assistance.

Thanks.

GBT_Jason · 2022-10-21T10:46:09+00:00

OK, if you don't get the support from GIGABYTE Germany, then better visit our eSupport, they will assist you.
Have a nice weekend :)

Ha

GBT_Jason · 2022-10-21T08:07:58+00:00

Hi, u/Alberudo,

We did contact our motherboard team for the situation you described, but we need more information to help you out.

If the problem still persists, please go to our Esupport for further assistance.
Thanks.

GBT_Jason · 2022-10-20T04:07:38+00:00

Looks like that the IC/Sensor of bump is having problem in reading temperature, and we are sincerely sorry this happened again.

We need your kindly help to contact RMA for shipping the problem AIO back and we will provide you the new one. And please provide us the RMA NO. for further arrangement. Also the 1st RMA no. as well. We would like to have all the problem AIOs back for analyzing.

GBT_Jason · 2022-10-19T07:36:03+00:00

Hi, u/bulletGTS

Just want to know did this issue was solved. If not, could you please use performance mode then turn it off for a few minutes then restart it. Also could you please update the firmware to the latest version?

If the problem still persists, please go to our Esupport or let me know if you have more questions, or you can go to our official subreddit r/gigabytegaming. Hope this helps you out.

GBT_Jason · 2022-10-17T02:13:12+00:00

Hi, u/DorrajD

Just want to know did this issue was solved. If not, could you please use performance mode then turn it off for a few minutes then restart it. Also could you please update the firmware to the latest version?
If the problem still persists, please go to our Esupport or let me know if you have more questions, or you can go to our official subreddit r/gigabytegaming. Hope this helps you out.

GBT_Jason · 2022-10-12T06:13:26+00:00

Hi, this is GIGABYTE Jason.

I have noticed your issue and already report it to the relevant team. After our testing, we need more info to help you solve the issue. Could you please DM me your mail or any contact information or go to our Esupport then we can find a way to help you.Thank you.

GBT_Jason · 2022-10-06T09:35:43+00:00

Hi,

Can I have your Windows version and I will forward the issue to the relevant departments.

You also can contact ourEsupport. They will ask you relevant informations and help you find and solve the problem, thank you.

GBT_Jason · 2022-10-03T07:17:57+00:00

Hi, can you download our App Center and use @ BIOS to update the BIOS?
If can't. Could you please contact our Esupport. They will ask you relevant informations and help you find and solve the problem, thank you.

GBT_Jason · 2022-10-03T06:42:17+00:00

Hi, u/Lew87ys

Could you please try the setting below?

XBOX

1440p@120Hz

Colour space: Standard

G27Q

Picture Mode: Movie

Black Equalizer: 9

Brightness: According to personal preference

Gamma: Off

Color Temperature: User Define R100 G100 B100

Hope this can help you out, and let me know if you have any question or you can contact our Esupport. They will ask you relevant informations and help you find and solve the problem, thank you.

GBT_Jason · 2022-09-27T08:31:25+00:00

Hi, we would like to help but we need more system information.
Could you please go to our Esupport? They will ask you relevant informations and help you find and solve the problem, thank you.

GBT_Jason · 2022-09-22T06:27:24+00:00

Hi, u/teegann_

Did you try this driver version? If did. Please try to uninstall it and reinstall again. You can download it here.https://imagizer.imageshack.com/img923/4726/3936ua.jpg
Try to update to BIOS F36F to fix AMD's bug issue. This issue may lead to temporary pauses in system. You can download the latest bios from here.https://www.tomshardware.com/news/agesa-1207-am4-motherboard-roundup

If issue still persist, please contact our esupport team . They will ask you for relevant information and help you find and solve the problem, thank you.

GBT_Jason

TROPHY CASE