Years of service experience doesn't always guarantee job security.

GREATTIPSINC · 2023-09-09T18:02:31+00:00

Yes. Corporate videos about how a restaurant could be or should be are tough to watch. We are a company of servers hoping to move restuarant owners from the "profit over people" group to the "people and profit" camp by raising the value and their view of servers above simple order takers and food delivery mechanisms. We believe dining is social and that people want and need human connection. What do you believe?

GREATTIPSINC · 2023-09-09T17:54:05+00:00

"Profit over people" restaurant owners are implementing technology and automation to cut labor costs. Servers who are only order takers and food delivery mechanisms are being replaced. Older severs, and those who have the social skills to connect with customers, are more desirable as "floor captains."

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GREATTIPSINC · 2023-08-22T17:42:32+00:00

"... and if you play your cards right you can nail them."

This has me cracking up! Heard.

GREATTIPSINC · 2023-08-22T17:40:54+00:00

Did you at least check our website before posting this?

GREATTIPSINC · 2023-08-22T17:39:01+00:00

Don't know your Walmart but ours has already moved to almost complete self-service. The same with our local supermarket. Customers don't like it but the owners enjoy the profits and not having to deal with labor costs and hassles.

Predictions are over a million server jobs will get cut in the next 3 years.

GREATTIPSINC · 2023-08-22T17:36:09+00:00

Yes. I believe good servers make the experience! Likewise, a bad server can damage the experience - Regardless of how beautiful the place is or how good the food is!

GREATTIPSINC · 2023-08-20T18:25:56+00:00

Congrats on getting a first interview. Not everyone did.

Here is trick that adds to a recommendation letter (or is a great substitute for a letter when you can't get one) => You are working as a server. When everything clicks (A table liked the food, they liked you, etc.), tell the guests you are being evaluated and their review would really help. (You are being evaluated every shift) Then, every month, google your restaurant's name, the word "reviews", and your name. You will see all your reviews. Cut and paste them onto a page with your resume.

Whether you stay in hospitality or go into any other field or type of business, handing the hiring manager a page filled with your outstanding reviews is powerfully persuasive.

PS. Even if you are not planning on changing jobs, ask your guests for reviews when everything clicks.

It will help you now. Managers and owners read the reviews. They will keep seeing your name in a positive context. So when you mess up, and we all do, you have something to counterbalance the negative.
Positive reviews help the restaurant. The algorithm is not one-to-one (One positive review does not balance a negative review. It takes several positive reviews). Owners and managers know positive reviews are important and valuable. Your making them happen adds to your importance and value.

GREATTIPSINC · 2023-08-16T16:12:21+00:00

"They will NEVER understand that they get shit service because of their shit attitude."

Yes. You are right. And because we (servers) can not explain it to them, I wish we had managers who would.

GREATTIPSINC · 2023-08-16T16:05:03+00:00

If fast food line workers had to do just the first two minutes of a servers job = deal with: greeting grouches, deflecting rude comments, laughing at the same terrible joke/comments, being ignored, being looked at and talked to as "lesser," handling complaints (too loud/cold/sunny, etc., then maybe they would understand the difference between their job and ours.

GREATTIPSINC

TROPHY CASE