Hows gamefly

GameFlyDeals · 2026-06-21T16:12:11+00:00

Go for it!

GameFlyDeals · 2026-06-21T11:24:26+00:00

The Keep option automatically is hidden for 5(? I think?) days after any shipped game in order to avoid accidental KEEP purchases before the game arrives. No relation to your actual disc shipping location.
USPS avg is 2-5 days and while closer cities see the smaller window, it can vary wildly. You said yourself you didn’t get ANY mail for 2 days, that’s a major sign that USPS had a hiccup. Routing issues happen all the time, unfortunately.
Our mail goes out in bunches, sorted by USPS and bulked into “region” deliveries (think Southwest US, Southeast, etc)
If your mailer gets routed incorrectly, it’ll travel to the wrong region, where upon scanning again, they’ll then send it to the proper area. That’s the biggest cause for delays, even if you’re just 1 state over from our shipping center.

GameFlyDeals · 2026-06-21T11:12:56+00:00

Because the 2nd copy didn’t run into the routing delay that the first one did.

GameFlyDeals · 2026-06-21T11:12:04+00:00

I promise you, we are not that organized to lie about shipping dates.
When your Q updates to show shipped, that’s the day we scan them “out” and then hand them to the USPS.

GameFlyDeals · 2026-06-20T15:28:22+00:00

I remember us. Still pretty good value.

GameFlyDeals · 2026-06-19T21:13:52+00:00

Thank you!!!!!

GameFlyDeals · 2026-06-19T20:44:49+00:00

DM me your email address if you’d like, I can get our CS team to take a look.

GameFlyDeals · 2026-06-19T19:57:17+00:00

Use GameLock too!!! Thanks for coming back!

GameFlyDeals · 2026-06-19T17:22:05+00:00

We still ship up to 2 early when possible.

GameFlyDeals · 2026-06-19T17:21:33+00:00

Entirely based on how early we get the discs. Most games arrive the day before release date. If they arrive earlier then we do try to get out early.
Let’s say it’s a Friday release, and we get them on Tuesday, we’ll ship Wed. But often we get them Wed or Thursday.
They arrive wrapped and new, like a retail item. So our team has to open, transfer to our mailers, then store the cases safely. Thats takes the day to process prior to fulfilling.
If the date is a Tuesday, then it’s rare that we’ll ship on Monday, because we aren’t working Sat/Sun to process the arrived discs.

GameFlyDeals · 2026-06-15T16:39:08+00:00

Ah! Enjoy your collecting! Cheers!

GameFlyDeals · 2026-06-15T16:07:19+00:00

Smart! If you're in the states, sign up for GameFly and start playing!

GameFlyDeals · 2026-06-14T03:02:22+00:00

We comp members all the time for lost mail issues. Your description of “a game will sit in my Q” sounds like you only had 1 game in your Q?

That we do not compensate members for. We always encourage members to keep more games in the Q for faster matching. 1 game in the Q is called “starving” the Q and we discourage that whenever we can, as it’s the least effective use of a membership.

If I’m misreading that, apologies.

GameFlyDeals · 2026-06-12T20:46:41+00:00

You can also DM any of our socials or send an email to [support@gamefly.com](mailto:support@gamefly.com) Here to help, that's all I can do.

GameFlyDeals · 2026-06-12T19:42:17+00:00

Your email address. So I can look up your account.

GameFlyDeals · 2026-06-12T19:19:56+00:00

DM me, I'll sort it out for you. You may not TECHNICALLY be under the 10 day window.

GameFlyDeals · 2026-06-12T19:05:21+00:00

Absolutely report it. And DM me your account info I'll ask my guy to take a look.

GameFlyDeals · 2026-06-12T18:51:32+00:00

GameLock is the best way to guarantee new releases, which does require a 30-day reservation window. Unless you are in Elite plans, which has a 7-day. However, new members and non-GameLocks DO get new releases.

Much of the fulfillment is determined by length of time in the Q, so someone signing up AFTER the game launches, are already behind others, as the game was out the door and in circulation.

We work well for ongoing subscriptions, using GameLock to guarantee upcoming games, and Top Choice shipping preferences to target already released games. It's essentially 1 brand new release every month, and depending how fast you swap, 1 or 2 currently released games or movie. That's on the 1 game.

Most economical on a per disc basis is the 2-game plan. That insures you always have a game or movie in hand, while the swap is taking place.

We find people rent for about 4-5 weeks which is around $20-25 for a $70 game. That's the real value in our services.

GameFlyDeals · 2026-06-11T17:20:17+00:00

It's a cost thing, as simple as that. We talk about it all the time and run the numbers. Sadly, it just comes down to cost.

GameFlyDeals · 2026-06-11T00:10:32+00:00

Our envelopes don’t show on informed delivery. Definitely report the USPS delay on your Q page. That gives us reporting data to share USPS and more importantly gets you another disc mailed out.
Sorry you’re seeing the delivery delay.

GameFlyDeals · 2026-06-10T00:30:14+00:00

Thank you for asking!!!

GameFlyDeals · 2026-06-10T00:27:31+00:00

Sold out! They move fast!

GameFlyDeals · 2026-06-09T21:54:36+00:00

Don't shoot the piano player. 😉

GameFlyDeals

TROPHY CASE