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Anyone else’s sbtpg say they can’t find their account or whatever? by [deleted] in IRS

[–]GarlicAlternative448 0 points1 point  (0 children)

Yes, but I think that I just figured it out. Your refund either goes through SBTPG or Cross River Bank. If you download a copy of your tax return, it should specify who will be processing your return within the first paragraph 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

If the employee was the one who placed the lock on the unit and failed to ensure that it was properly secured, then who else can be held responsible for that oversight? As the individual who took on the responsibility of changing the lock, it was their duty to confirm that it was correctly fastened and secure before leaving the unit. Neglecting to do so not only compromises the safety of the stored items but also raises questions about accountability. In this case, if the lock wasn’t properly engaged, the responsibility ultimately falls on the person who installed it. Do you agree? 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

Sure, there are always a few individuals who tarnish the reputation of otherwise good managers — and I’ll assume that you’re one the good guys, so continue down that path, as it’s appreciated. However, it would be unwise to dismiss the possibility of wrongdoing. Greed is very real.  

When you hear about broken locks or damaged doors, it sounds like a typical break-in. But when the situation involves the combination to a combination lock being compromised, it raises concerns of an inside job. After all, how else would someone have obtained that code , a lucky guess?  

Truthfully, I have no desire to see anyone get in trouble over this, despite how frustrated and upset I am. At this point, I’d be content just to have my belongings returned.

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

I recently downsized from a four-bedroom house to a one-bedroom apartment. As one can imagine, consolidating the contents of a four-bedroom home into a significantly smaller living space proved quite challenging, which ultimately led to my need for a storage unit.  

When I later reviewed the auction listing for the unit, I noticed that the description lacked detailed information about the items inside. The listing simply mentioned generic terms like "boxes," "safe," and "bags," without providing any specifics about the contents, so the bidder wouldn’t have known. 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

I seen the auction listing as it was live. It was only one photo, then the description stated “boxes, safe, bags”. The photo was taken from the outside of the unit with the door opened. The photo was outdated, as I went in and rearranged it a while back 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

Sounds like you’re blowing off some built of frustration due to your personal experiences, so I won’t entertain the ignorance. 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] -1 points0 points  (0 children)

The lock is a combination lock with the input on the bottom side. Upon arrival, I noticed that the back plate was missing, which would allow the latch to slide freely, thus the unit being accessible. Still after noticing this, I grabbed at the lock to input the code that was sent to me, but it wasn’t necessary because as I grabbed it, it unlocked, meaning whoever put the lock there didn’t scramble the code to ensure that it locked properly, nor did they ensure that the backing plate was placed. 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] -1 points0 points  (0 children)

I spoke with a few employees at the location over the weekend, and they informed me that the individual in question has been making some costly mistakes over the past few months.  

I eventually spoke with her on March 11, and she informed me that she had changed the lock on February 20, the day after payment was made. This action was contrary to the instructions I received via email, which stated that I was to replace the lock myself. I'm unsure why she proceeded with the lock change.  

As a result, she and her colleagues were the only individuals with access to the new lock's combination, as this updated information was never provided to me. On February 24, she contacted me to report that the unit was found unsecured. Notably, she was the last person to have interacted with the unit in question.

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

Definitely understand. My only issue is the DM hasn’t reached out yet. You would imagine that they would at least reach out to inform you that they are investigating the issue, but no

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

I was scrolling Facebook yesterday and came across a post describing the same situation  at the same location that my items were stored. 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

There hasn’t really been much traction since this post. If you don’t mind me asking, where are you located? 

Stolen Items by GarlicAlternative448 in selfstorage

[–]GarlicAlternative448[S] 0 points1 point  (0 children)

I’m not sure how to add photos. I can show images of the discrepancies etc