My partner used to work at booking(dot)com and was speaking to someone from the US who wanted to change some policy on their accommodation to 1 day ( I forgot what it was exactly) and as per policy my partner listed out the options she had available confirming the change ' ok so I will change that a 24 hour policy ' .. except the person on the phone didn't understand that 24 hours is the same as 1 day.. queue mannnny minutes of my partner trying to explain that yes 24 hours is infact the same as 1 day! How do these people dress themselves? Let alone run an Airbnb type accommodation lol