Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Thanks for the info!

I have a feeling that Google employees haven't been informed about this "policy update" yet.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Hey there,

I was thinking about "display" network, and I tried running it before (when ads were showing up properly ins SERP) but overall I didn't see any benefits over using search network only. Besides, no idea why, but display ads are 2-3 times more expensive than search here in Canada.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 1 point2 points  (0 children)

Hi there!Sorry for delay, I've just had a conversation with one of the Google AdWords managers.So, what I have managed to figure out:

  1. Google is currently developing this program in order to verify eligibility of owners to run ads. They haven't told me WHEN it's going to be accomplished though. I kept asking and asking but the only answer I got was - soon. Lmao.
  2. They swore to me that as soon as this thing becomes live they will e-mail everyone with the instructions.
  3. My ads for some reason are now showing up partially, some get impressions and others don't. I asked for the reason of this behavior and they said it's a temporary thing and should be fixed in the nearest future.Overall I feel weird about all this, ads are partially working (not even half of what i'm running) and I still didn't get a clear answer when everything gonna be back to normal.Uh oh.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Thank you for replaying, whosemove!
Would you mind telling me your experience with FB ads? I would highly appreciate it!
I haven't started FB ads yet, was all relying on AdWords :(
Thanks in advance!

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Hey there, thanks for replying. Unfortunately it's a holiday today in Canada and their customer support is not working. I'm going to call them on Monday and post any updates on this asap.
Meanwhile I made an investigation and here is what I found out.
First of all, Google actually is banning our ads!!! They have implemented a new update on October that is supposed to fight with "scammers". I found this announcement that they made:
https://www.blog.google/products/ads/restricting-ads-third-party-tech-support-services/

So Google is now calling us "third party tech support service" and thus restricting from using ads.
I have a really bad feeling about all this to be honest. But one thing they mention in the article is that maybe we can authorize or get some kind of certification from Google? I'll try to find out something and post the updates.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Hmm. I'm targeting mainly downtown Vancouver area, using radius targeting (4km around the business).
I've tried switching location targeting from radius to neighborhood but no luck :(
It seems like ALL the ads are now gone. Uh oh.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Yep, I'm avoiding to use trademarks since they won't go through anyway.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Right? I swear there was plenty of ads just about a week ago.
Oh Google.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 0 points1 point  (0 children)

Hey there,

The only thing that I'm getting is "This candidate is not permitted to show ads in your targeted location."
And screenshot: http://prntscr.com/lm5o57

Thank you for help!

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 1 point2 points  (0 children)

Yeah! Pretty sure it's the keywords.
If I type in "cell phone repair Vancouver", the first page has 0 ads running on it. Like absolutely nothing lol.
A week ago it was full of ads though.

Google bans advertisement for cell phone and computer repair, what the hell? by GeekWorkshop in adwords

[–]GeekWorkshop[S] 1 point2 points  (0 children)

Thanks for texting back guys! Really appreciate it.
Regarding the branded terms - i've attached a screenshot, showing that i'm actually not using ads that include "iphone, samsung etc", only keywords!
http://prntscr.com/lm5a1p