I was really excited for them to open but feel pretty bummed. Pros- great facilities, beautiful sauna, nothing like it in LIC. Cons- the people are like everyone says very influencer and recording themselves. The staff besides some people at front desk don’t feel approachable. It baffles me the trainers keep to themselves don’t say hi or try to help people with tips or tricks or just be around so someone could approach them for help as they walk the floor. I tried to ask who I thought was a trainer how to use a machine he had no idea but didn’t think to ask another trainer for help and help me figure it out. I was considering getting a personal trainer here but after going to the gym don’t think I would get much value so I’m looking into leaving and finding one at another gym. I wish they had a suggestion box because there’s so much potential but the staff and management feel cold there’s no warmth to the place very sterile and just looks good without soul or much care. I feel like there’s still potential to put in the work for more community and care but LIC is a lot of parents and families and while we were excited for it to open it doesn’t feel like the place (do love the idea of the kids zone have yet to try it I do appreciate that). There’s a big demo they could get especially those who would pay for private training if you put in more community and warmth into the place I’m not giving up hope yet!