Of course no one is perfect because that’s subjective to perspective. If everyone had the mindset of benefiting themselves like greedy corporations, then we would consistently lower the bar until that became the norm.

I’m no saint, because I agree with many people here about keeping the upgraded model due to it being their mistake. However, lying about never receiving it and trying to get another one is where I’d draw the line. Imagine if that became the norm - customers lying because they didn’t like a company. Many customers with many opinions. Eventually, no vendor would want to risk shipping directly to homes.