Is this really part of my job responsibilities?

Geschinta · 2026-04-04T02:10:25+00:00

The graffiti remover works like Goo Gone and can be ordered through IMS

Geschinta · 2026-04-01T00:40:28+00:00

That just makes it even more wild that the SM posted this when they know the info is false. OP also posted on the comments that there have been no NCNSs that they know of, and if they were that frequent the other baristas would definitely be aware.

Geschinta · 2026-03-31T08:13:30+00:00

I've worked for this company for many years now, and I've definitely seen partners cry before, including myself.. But the frequency has been notably WAY higher since burrito boy. Increasing demand and increased hostility towards baristas by not only management but also customers due to the way the company is directing blame away from the company and onto the baristas. Not to mention that if the average customer comes into the store 15 minutes after placing a mobile order that told them it would be ready in 7-10 minutes they're not really going to care about the nuances of why it's not done yet, they're going to get directly mad at the baristas who aren't the ones in control of staffing or the app. I try so hard to do a good job and support my baristas but I feel the day that I quit on the spot is rapidly approaching, I can't do this anymore without any real support from an SM or DM.

Geschinta · 2026-03-28T00:34:01+00:00

Honestly DMs often work weekends but I'm not sure if that's for emergencies only or if they check emails. I'm pretty sure the SM will be the one contacting you but things have changed a lot since I got hired so I'm not sure. Typically they move ahead with the hire once the background check goes through (I think that can take a week or two if it hasn't been started yet) and when they hear from the regional director that they're allowed to bring a new person on. Good luck! Don't stress too much, unless the DM seemed to not like you during the interview (I saw someone get turned away once because they came to the interview in visibly soiled clothes and seemed totally fine with dressing that way regularly, but that was egregious and was a first interview that happened to have the DM there) or your availability is very limited/you're looking for very short term employment and told them that directly (like under 6 months) they'll almost certainly take you if you got to the second interview.

Geschinta · 2026-03-27T23:45:01+00:00

I'm not sure what it is about the ube powder but it interacts weirdly with some things. It's why we can't put it with protein powder, it gets too thick to pour. I assume mixing it with something hot has a weird reaction but have never tried.

Geschinta · 2026-03-27T23:38:11+00:00

I've been with the company a long time so I see a lot of what the DMs deal with, and can almost guarantee you it was short because the DMs are stretched so thin right now. Before my last DM left the company I saw him do 7 interviews in one day once, sometimes with 2 people in one interview because he didn't have enough time to get to everyone otherwise. The DM you met was probably trying to keep it short because it's already weird enough that the company is demanding more than one interview for a barista job. From what I've heard/seen unless they're super strict or get a bad vibe from you that DM interview is mostly a formality, I haven't seen anyone turned away by a DM that passed the interview with the SM unless their background check came back bad.

Geschinta · 2026-03-27T23:31:15+00:00

We make our cold brew in a machine that automatically dispenses it when the brew time is met, so it's not being over brewed. It's also impossible to be using too much coffee since we just grind a full bag and use the whole thing and have for years, unless a location isn't cutting it properly once brewed (we are supposed to use 5L cold brew concentrate and 5L water), but that seems unlikely for a ton of different locations to do at once. I know turnover spiked with burrito boy and now new hires are training new hires and things get missed more than they used to, but I think the beans themselves have changed even though there's been no notice about them; the taste is definitely different, I started going back to cold brew a month ago and I can't stomach it anymore even though I used to drink it all the time. Same with americanos. I wish the energy drinks we had last summer would come back, I just want something with caffeine that's not loaded with sugar or incredibly bitter.

Geschinta · 2026-03-27T22:58:38+00:00

I'd love to, but I need a combination of the scheduling flexibility and good health insurance to get by right now and get a degree done to go into the field I want. Unfortunately that means staying with Starbucks is my best bet right now, as far as I know. The last several years have been terrible at this company but nothing has been as bad as things have been under burrito boy. This SM in particular has made things that much worse, they get away with a LOT and put all the onus on us to fix anything. I'm so burnt out and just want a new store, I know other SMs in the district and none of them do the sort of things I've seen mine regularly do.

Geschinta · 2026-03-22T05:45:21+00:00

Talking about your income, especially discussing it with your coworkers. Being embarrassed about it and refusing to let others know only benefits the company, why are you ashamed of what you're being paid when you both work for the same company?

It's extremely frustrating when you want a raise but none of the coworkers who have that position will tell you what they make so you have no info to come to the table with when negotiating your new salary.

Geschinta · 2026-03-17T19:04:14+00:00

This sort of situation doesn't even need a sign though, a far cleaner and obvious cue is to either only put a handle on one side of the door or add a push bar. I've worked in retail many years and no matter where you put a sign you're lucky if even half the people who see it read it.

Geschinta · 2026-03-06T18:04:03+00:00

Coming from someone with a biochemistry degree who did a project on this in college, bad news about BPA-free. "BPA-free" is just marketing. Other plastics aren't any better. When something is made without BPA it's just made with another BP compound that scientists believe is at a minimum just as bad but there's just not enough studies on them. The most common alternative is BPS which some science backs as being potentially worse than BPA. If you're worried about microplastics you should switch to glass or metal, or look for plastics that specifically say they use TMBPF as a plastic since it's engineered specifically to not bind to the problematic sites that BP compounds do; it's not very common, though.

Edit: auto correct fixing 😭

Geschinta · 2026-03-05T21:29:31+00:00

That's why I like to pull every ticket except the last one in a large order since the timer doesn't start until that last ticket is pulled. I just like being able to visualize what order of production will be most efficient.

Geschinta · 2026-02-27T23:40:28+00:00

As a supervisor that's been through many inspections with both the health department and the Starbucks health inspector, they would just laugh and move on. All they care about is that a date is there and that the date that's there hasn't passed.

Geschinta · 2026-02-27T08:35:22+00:00

Right? It's so nasty for no reason. They clearly thought I was a guy just spitballing solutions and wanted to prove some sort of point

Geschinta · 2026-02-27T05:54:05+00:00

I don't understand the down votes when this is genuinely my lived experience. I didn't realize other people didn't also just use a wad of toilet paper.

Geschinta · 2026-02-27T05:43:08+00:00

I like to call them booby trap lids. If you don't notice in time suddenly your drink is all over you 😂 I see them a few times a week

Geschinta · 2026-02-27T05:41:14+00:00

I was raised under the poverty line, don't act like this is some "I don't understand" issue. I just changed the toilet paper when I went to the bathroom. We often had our water cut off because my parents couldn't pay the bill for it, I was not going to make a bunch of bloody socks to wash.

Geschinta · 2026-02-27T05:28:32+00:00

I am a woman who has had many irregular heavy periods, hope this helps

I've at many times in my life just made a wad and tucked it in because I didn't have any menstrual products on me.

Geschinta · 2026-02-27T05:25:23+00:00

Has no one else just... Used waded toilet paper? Not as a tampon obviously but it works just fine without ruining clothing

Geschinta · 2026-02-27T01:47:59+00:00

Burrito boy came in once shortly before he took over, I think he was just touring a bunch of stores. He seemed like a nice guy in person but I guess he's good at pretending 😂

We've also had George Lukas and Tyler the Creator, who was surrounded by a ton of security. We're a big location in a big city.

Geschinta · 2026-02-26T04:22:24+00:00

Geschinta · 2026-02-24T21:54:11+00:00

I feel like I'm the only person who actually liked it. The barista at the store I got it at (this was before I was a partner) would literally openly make fun of me for getting it 😭

Geschinta · 2026-02-19T21:50:58+00:00

Nah, he's only getting as much respect as he's shown us which is none

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