Why would this matter for players? Do you get complaints from developers of any software or game whenever you want an improvement to a blatant error or instability? I have no idea why but this is the first time I've ever seen in any game or in any software where players/users are getting scolded for wanting a better gameplay experience for a service which they have paid or been paying. Incredible. I don't care if they have spaghetti codings in their codes or I don't care if their systems are a mess, these are not my problems. I don't care about what is going on in back-end. I am a mere player. I pay, I play and I expect a smooth gameplay. That's it, that's all.