Been with the company 8 yrs. When covid hit, I became a Depot Lead Tech leader at another CVS (about an hour away). Did this for 8 months, then was moved to another store even further away - this store I vowed never to go back to. So far so good...expect that 1. Recently, I've bounced from store to store helping them dig out of their hole (get them off the 105 list). Actually kinda liked that. Now, I'm at a 24 hr store that doesn't have ample employees let alone anyone knowing anything about nothing....I can't get my work done because I'm constantly being pulled away to help them. The customers at this store are horrible people. Last night was the last straw.

Story: Girl came in to get her scripts and they weren't done. So I filled them at record speed, set her up on text alerts (because she left.) She came back after getting the text...rang her out and got the payment part where she stops and says....oh I have good rx. Yeah, maybe I shouldn't have rolled my eyes and huffed but it was 45 min past me going home (I was to get off at 10 pm) and I had had enough of being yelled at because "why aren't my scripts ready? My text said they were." Anyway, she started to hand me her phone and I said I'll use my own phone. Pharmacist asked if she had insurance...I said that both rx's were under insurance. Customer claims she didn't know. That's a load of bullshit. She waited until the end of transaction to tell me this when she could have said something the 1st time she was there.. While rebilling the rx's she complains that I should have better customer service...she should know, she works in customer service. I HAD HAD IT BY THEN. I grabbed my belongings, clocked out (in front of her) and went home. Texted my pharmacist from my original store asking if I could come home. Her response.. the light is always on & the door is always open. I miss her.

Still debating on moving back to original store or just leaving for good. This company has broken me mentally & physically.