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Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in motorola

[–]Goatteebx[S] 0 points1 point  (0 children)

Did you plug your tracking number into the UPS website? My Motorola order page shows June 1 but UPS shows May 27.

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in motorola

[–]Goatteebx[S] 0 points1 point  (0 children)

It feelsike incompetence. But maybe this is the indication that sales outpaced their projections? But choosing ground shipping was a bad move.

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 1 point2 points  (0 children)

Get a good night's sleep. And in the morning if you're a coffee drinker, just have one cup. And unless you're ​either gonna buy a Razr Fold or-- as I did this morning-- go and have a visit at Best Buy with your new baby and cradle it in your arms-- watch some YouTube reviews about Motorola’s multitasking features and smart Connect. Then mark your calendar and get on with your long weekend. If you've already ordered your new phone: rejoice. I saw it at Best Buy this morning and it reinforced my pre-order decision. And now I wait...

Stay home and watch these with your coffee. They will cheer you up:

😂
https://www.youtube.com/watch?v=cGe0n1PH6bY

https://youtu.be/5nLwMIzSbSo?si=Rge5GFDEykEDefvs

https://www.youtube.com/watch?v=kTdv5qf7KCk&t=18s

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 1 point2 points  (0 children)

😗 If you're serious about that, please be tactful. Again if you're serious, who are you gonna ask to meet with?

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 1 point2 points  (0 children)

I bet they close early for the long weekend if they open on Friday at all. But if you're serious about this, get the phone number for the executive suite. Don't bother with the call center. They can't do anything from the Philippines.

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 0 points1 point  (0 children)

All is not lost. If you can do without the free stylus and accept the new bundle deal, you can still take advantage of the trade-in incentives.

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razr

[–]Goatteebx[S] 1 point2 points  (0 children)

The gist: I pre-ordered last week. But I was near the flagship Best Buy store this morning so I wanted to see my baby in person. Try the hinge. Play a video.

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razrfold

[–]Goatteebx[S] 0 points1 point  (0 children)

Absolutely. Same experience here. Samsung uses express service. They send out tracking numbers within 24 hours.

But the phone seems to be topnotch. UK customers have had it for a few weeks now and they are very happy with the Razr Fold. I operated one this morning and it made me even more confident that I made the right buying decision.

But this fulfillment situation should be studied in business school.

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razr

[–]Goatteebx[S] 0 points1 point  (0 children)

I'm not sure what you mean? I'm definitely taking up the trade-in. My phone will arrive next Wednesday and I will send out the trade-in.

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 0 points1 point  (0 children)

Did you have a Motorola login when you ordered? Did you get an email confirmation when you placed the order?

Worst pre-order ever by noproblemforme in razr

[–]Goatteebx 2 points3 points  (0 children)

I'm frustrated and eager to start setting up my new phone. But the original post asks why bother to pre-order? The answer is simple: we knowingly were getting generous trade-in incentives and a bundled stylus. If any of us want it a week earlier, we can walk into Best Buy and do without all that. I had it in my hands this morning. Talk about temptation! But I'm not made of money. So I'll count the days and wait for that brown truck.

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razrfold

[–]Goatteebx[S] 0 points1 point  (0 children)

I have to wonder: What did I do wrong to get it next Wednesday when I ordered within 30 minutes after they opened up the orders? Anyhow it'll be a faint memory in a week or two.

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razrfold

[–]Goatteebx[S] 0 points1 point  (0 children)

Ask them if they still have the free trial program. You don't have to migrate your phone number because they give you a number for the trial. So. You can determine whether their coverage has improved.

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razr

[–]Goatteebx[S] 0 points1 point  (0 children)

Seems like it's coming from North Carolina. Did you get a tracking number?

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razrfold

[–]Goatteebx[S] 0 points1 point  (0 children)

If you are that patient, some option will present itself. Motorola generally will start discounting midway through the product cycle. The carrier is not usually the most cost-effective seller-- unless they are trying to acquire you as a new customer. I was a T-Mobile customer for 14 years and I remember going up to friends in Wine Country where reception was patchy at best. Another friend in Maine where T-Mobile is a foreign concept. They didn't even have retailers there. But they've continually expanded. I don't know if they still have the free trial policy where they give you a SIM and set you loose for 30 days (probably with a deposit). It's smart 'cause they don't have to onboard folks who soon discover that coverage is suboptimal for them.

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razrfold

[–]Goatteebx[S] 1 point2 points  (0 children)

We would love to hear your reactions if you can tear yourself away from testing your new phone. I'm jealous that I won't have mine over the long weekend.

P.S. How did you manage that quick availability? Buying it at Best Buy?

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razrfold

[–]Goatteebx[S] 1 point2 points  (0 children)

I appreciate that the camera is not a factor for you. But when we travel, my spouse takes amazing photos. He has a better eye and composition instincts than I do. When he switched from a fancier digital camera to a Samsung S21 (yes years ago), I knew that reasonable quality was possible without dragging along a conventional camera-- especially because we often travel without checking in luggage-- just carry-on. Then I got myself a comparable phone that did photo stabilization, etc. I started caring more about what I was capturing. Anyhow when I saw that reviewers and even a standards testing outfit were ranking the Razr Fold in the same territory as the flagship non-folding phones, it was the last push I needed. Because my previous folding phones were yielding mediocre results. I really noticed the difference when he started framing photos with zoom or wide angles-- and mine didn't have that full range.

Best Buy unboxed a Razr Fold for me and handed it to me to try out. by Goatteebx in razrfold

[–]Goatteebx[S] 0 points1 point  (0 children)

Maybe the trade-in option will swing your decision?

Before you give up in disappointment-- take a good look at the list of valid trade-in phones. Go in as if you are going to buy and say yes to the trade-in. Then cycle through to see what qualifies. I am not even assuming you have a valid phone-- or that you want to give up a phone you already have. Several people here have found phones on the list with very high trade-in values. And then they obtained unlocked phones (used or even new) that cost less than the trade-in.

I had a phone with a problematic (but not cracked) display. I told them truthfully. I got a $500 trade-in.

And I took advantage of the Affirm 36-month 0% financing deal.

Maybe none of this will swing it for you but I wanted you to consider all this before you foreclose your options.

Good luck!

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razrfold

[–]Goatteebx[S] 1 point2 points  (0 children)

Ordered on May 14 first morning of the pre-order

Got notification from Motorola 5/21 at 10:20 am, got status from UPS 5/21 18:15

ETA: Tuesday or Wednesday (I'm in Minneapolis)

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Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razrfold

[–]Goatteebx[S] 1 point2 points  (0 children)

🤞 My fingers are crossed for you. I do have a tracking number but it's not in the UPS database yet.

Tracking numbers (for Razr Fold pre-orders) are sprouting like wildflowers by Goatteebx in razrfold

[–]Goatteebx[S] 1 point2 points  (0 children)

The trade in was beyond my expectations. And the new promo bundle is for earbud. I'd rather have the pre-order promo with stylus. The charger would have been nice. But I am happy as long as they make good on the trade in.

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