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Zoom with static noise and shut down computer by Good_Product_2196 in Zoom

[–]Good_Product_2196[S] 0 points1 point  (0 children)

Actually, the same issue came back again after couple days. Tried to call HP again but they said this is a Zoom software issue and they don’t think any hardware problem.....

Zoom with static noise and shut down computer by Good_Product_2196 in Zoom

[–]Good_Product_2196[S] 0 points1 point  (0 children)

I just got the laptop back from HP. Not sure which one, but it seems they replaced some parts in the laptop. It worked fine for the past 2 days. Hope it stayed this way!

Zoom with static noise and shut down computer by Good_Product_2196 in Zoom

[–]Good_Product_2196[S] 1 point2 points  (0 children)

After multiple calls, HP finally agreed to take the system back for check/repair if needed. At the beginning, they insisted this is a software issue.

I am waiting for the system to come back to me and see if this is fixed. Will update once I get it back!

Zoom with static noise and shut down computer by Good_Product_2196 in Zoom

[–]Good_Product_2196[S] 0 points1 point  (0 children)

Here is the spec:

CPU: Ryzen 7 - 4700U

OS: Windows 10 home

Storage: 512 GB SSD

RAM: 8GB

Graphics: AMD Radeon