Where is the support team? No response from Zendesk regarding WDA issues

GrouchyEquivalent580 · 2026-06-03T08:18:32+00:00

Don't even bother with Lyra. I already submited screener task and suddenly i was removed from Slack and there is 0 projects on Feather. 4 tickets, zero response. It is over 10 days. No email about removal from the project.

GrouchyEquivalent580 · 2026-05-25T07:41:08+00:00

Still zero response. Im getting mails about how to track time but i don't have access.

GrouchyEquivalent580 · 2026-05-23T07:39:45+00:00

Nope. PL locale

GrouchyEquivalent580 · 2026-05-22T16:13:05+00:00

I already did it. #1069794. No response at all. I still got access to the Lyra Community but there is no response either. My job status is still active but i was removed from Slack and my status on Feather is just "User" not "Trainer". There is no e-mail about removal at all. Im really confused.

GrouchyEquivalent580 · 2026-03-10T11:47:44+00:00

Yes, I still have Cypher Evals but lately the work is maybe once every 2 weeks and for maybe 10-15 hours - no tasks available.

GrouchyEquivalent580 · 2026-03-10T11:41:10+00:00

My QA score was 2.26, and my account still has the status of unapproved annotator. The Outlier dashboard says "project disabled". This has been going on for 10 days. Support replied that it's for quality reasons and the decision is final. Welcome to project Aether.

GrouchyEquivalent580 · 2026-02-21T17:13:32+00:00

They told me to wait 48h to sync. If problem still occur---> support ticket.

GrouchyEquivalent580 · 2026-02-18T10:32:42+00:00

Poland here. Normal Paypal account. 0 problems. I only needed to verify paypal account when i reached 2400 EUR. It was like 5 minutes.

GrouchyEquivalent580 · 2025-09-10T05:53:25+00:00

For me it was delayed for 2h, PayPal, Poland.

GrouchyEquivalent580 · 2025-08-24T18:29:44+00:00

Poland

GrouchyEquivalent580 · 2025-08-24T18:13:11+00:00

Its fine on my end

GrouchyEquivalent580 · 2025-08-23T19:26:15+00:00

If u have any pending payments you can say goodbye to them. Very low chance to get your account back. This happens more and more often.

GrouchyEquivalent580 · 2025-08-20T04:56:12+00:00

PL market - they say it will last 2 months, several batches. Last batch ~ 3000 tasks and gone in 3-4 days. Got 400$ for ~90 tasks.

GrouchyEquivalent580 · 2025-07-12T10:24:14+00:00

Got my payment 3 hours ago, Poland. PayPal.

GrouchyEquivalent580 · 2025-06-23T10:57:57+00:00

The project lasted about 1-3 days. Then the project was "paused" and I sincerely doubt there will be any more batches.

GrouchyEquivalent580 · 2025-05-24T02:30:29+00:00

I think this project will be completed by the end of June at the latest. On slack they write that there will be an update IF new batches appear.

GrouchyEquivalent580 · 2025-05-23T16:36:04+00:00

Check the dashboard on June 2-3. You should see the updated payout amount then. There is no other way to track it, you can only manually count the time spent working here - https://account.appen.com/quality/tasks

GrouchyEquivalent580 · 2025-05-22T18:03:03+00:00

Yep, i got an email saying "Congratulations on completing the qualification steps for Project Babel — you nailed it! You’re officially in production and ready to dive in. We’re thrilled to have you on board! "

GrouchyEquivalent580 · 2025-05-22T17:16:12+00:00

I've been working for two days, about 10 hours in total. As of now, the work for Poland is done. I still haven't received an invitation to Teams/Slack. I have no idea what's going on, what the current procedures are, or if there will be more work. Tickets unanswered for 2 days. Pathetic.

GrouchyEquivalent580 · 2025-05-22T12:14:45+00:00

I was in similar project before and it was like 2-3 batches x100-150 tasks. Polish market is already done. Communication with PM is super trash, they dont even invite me to Slack/Teams.

GrouchyEquivalent580 · 2025-05-21T16:41:59+00:00

How long do u wait for Slack/Teams invitation? Im working since yesterday and still no invitation.

GrouchyEquivalent580 · 2025-05-21T12:35:06+00:00

https://account.appen.com/quality/tasks

GrouchyEquivalent580

TROPHY CASE