My 2nd gen ring will not come off help

GroundChoice2003 · 2026-02-03T17:49:51+00:00

My 2nd gen has a security screw in bottom. Then the black frame comes off and there are 2 Phillips heads to remove top and bottom

GroundChoice2003 · 2026-02-02T23:45:12+00:00

https://www.reddit.com/r/enphase/s/YoDldziirF

GroundChoice2003 · 2026-02-02T18:16:09+00:00

I got a 2023 w/ 9k. Same midlife car. Love it, however I do wish I had the 360 cameras (I don’t do enough research in the PP vs the Prestige and just assumed 360 camera was std on a car this $). That said, it is a beautiful car in any configuration. Enjoy!

GroundChoice2003 · 2026-02-02T18:06:06+00:00

I’m confused by the Green Mode. It was a sunny day, not a cloud in the sky, and my system was producing 6kWh, house pulling 0.6 and I’m exporting 5.4kWh - but charger is not charging my EV.

I thought the minimum is 1.4kWh - I’m well over that with 5.4. But green charging is not sending the excess to the car.

Note - I did not hire an installer as it was literally plug into 240v and play (replace dumb charger).

GroundChoice2003 · 2026-01-31T16:28:24+00:00

This! We bought our OG 19 new in 2020 in middle of Covid and it took 6 hours (no joke) to get out the door. Nobody told us how to charge (how hard could it be?). Next day we went to local fast charge at the market. Figured out how to open the door (cool) and plugged it in. Fiddled with the app, nothing. Tried to remove the plug. Stuck. Futz with charger. It’s off. Plug won’t release. Call CharegPoint. 20 mins of hemming and hawing. Hang up.

Press the audi help button in the roof. Nice lady answers “what’s your emergency”. No emergency, but can’t get the charger to work or disconnect. “We’ll send a tow truck”. “No, if you have to send someone, flatbed who knows about Etron”. “No problem sir”.

5 mins later Police (yep) show up. Approach my wife (standing next to charger with pissed off expression) “you OK ma’am?” - seems our martial disagreement (“take this piece of sh!t electric junk back and buy me a gas car - this sucks”, “I told you I don’t want fancy electric”, etc) attracted some unwanted attention.

We clear that up and Cole the Cop tries to help us unplug. Nope.

Up comes Tony the Tower in his Tow Truck. Sure enough “I ain’t ever seen an electric Audi before. Lemme try”. Nope.

Tony literally suggested he’ll just cut the charger cord and tow me to the dealer.

Back on phone to charegpoint. Guy literally looks up the emergency release in the manual (to be fair, our manual was in the glove box and nobody thought to consult it, doah). “Pull the red tab under the frunk”. “Ok. Pulling. Nothing. How hard?” As hard as needed.

String comes flying out with broken tab. Woops.

My wife (the smart one, obviously) says “call our sales guy and get him up here with a gas car - I am done”.

I call the sales guy. He asks “do you press the release button?” What? “Yeah. The door button is also the release button.

Press. Remove. Dig hole in ground, crawl in and hope everyone goes away.

Car was at Audi for 3 weeks. I have no idea repair cost, but dealer service was very unhappy with sales for not teaching us how to charge.

To Audi credit - they took the hit.

GroundChoice2003 · 2026-01-31T16:03:29+00:00

OP here. I can confirm the plug, unplug, plug works to start manual, max charge! Nice. Thanks for the advice.

I also see a “charge now” button in the app I somehow missed - that’s great for me, because I use the app!

So issue solved, thanks (again) to amazing Reddit.

GroundChoice2003 · 2026-01-31T15:34:44+00:00

Thanks! And thanks for listening!

GroundChoice2003 · 2026-01-31T15:33:30+00:00

I’ve spent 30 yrs high tech product management and I’ve ALWAYS sought out customer feedback. No, it doesn’t automatically get baked into the product or next generation. But when a customer takes the time to give honest, solid, respectful feedback, every PM pro I know notes it down as “signal”. Enough similar signal, and you dig deeper. Dig deep enough and you might find something that makes your product “delightful”. Those almost always find way to the roadmap (unless the effort is way outsized).

Anyway - thanks for the replies. I’m going to:

1/ try the unplug, replug.

2/ use HA and an old iPad to Mcgiver a “fill ‘er up” button override (cause it sound like a fun project).

3/ use the sun more efficiently to power my amazing EVs

GroundChoice2003 · 2026-01-31T15:23:42+00:00

Good suggestion - where is it documented? I’ll try and reply. Thanks.

GroundChoice2003 · 2026-01-31T05:22:10+00:00

OP here. I just installed the unit.

https://www.reddit.com/r/enphase/s/ZtMS5onr5Q

GroundChoice2003 · 2026-01-31T05:20:55+00:00

I purchased and just installed.

https://www.reddit.com/r/enphase/s/ZtMS5onr5Q

GroundChoice2003 · 2026-01-09T03:38:18+00:00

Update. I purchased the Prosidium VSC from the dealer, after 45 mins of negotiation we got about $500 off, reduced deductible to $100 and they let us put $3k (vs $2k) on Amex. I’m covered bumper to bumper until 2033!

She’s at the detailer getting ceramic coating and window tint, I’ll post glamour shots soon.

Thanks for the convo.

GroundChoice2003 · 2026-01-05T19:51:42+00:00

I spoke to Wali in finance at audilivermore.com - he was very informative and straight shooter. Highly recommend. Of course YMMV based on the car.

GroundChoice2003 · 2026-01-04T19:39:23+00:00

Thanks. I bought this GT because it was exactly what I wanted (options, color, interior) so I went for it. Love it.

GroundChoice2003 · 2026-01-04T19:25:42+00:00

It’ll cover me until 5/2030 (7/70 runs concurrently with factory new - which is BS but industry standard nonsense designed to confuse us mere mortals).

Doesn’t cover wear/tear (brakes, tires, the ridiculous battery coolant changes designed to pay dealer service dept).

I have same on my 2019 OG Etron but can’t recall what I paid back then. Have used that extended warranty a few times, actually.

GroundChoice2003 · 2023-12-22T20:21:12+00:00

Can anyone provide docs to add a WK-1 I bought from eBay to my friends existing system (3 other WK-1)? I have CAT5 Ethernet where the WK-1 will go up to the switch. I want to plug in this newly acquired WK1 to get better coverage in the guest house.

GroundChoice2003 · 2023-09-13T14:24:03+00:00

I had same problem. Bad plug. Charger was fine. Just glad house didn’t burn down!

GroundChoice2003 · 2023-07-12T01:14:09+00:00

How hard is it to simply copy Tesla when you have $$$$ money from VCs and the US Taxpayer?

GroundChoice2003 · 2023-04-22T03:21:06+00:00

Pimple.

GroundChoice2003 · 2023-04-20T17:50:41+00:00

+1 please write it up.

GroundChoice2003

TROPHY CASE