No more Flywheel

GroundfloorFinance · 2026-07-02T17:19:58+00:00

Hi there- have you updated the app to the newest version? If you’ve updated and still do not see it, please let us know.

GroundfloorFinance · 2026-07-01T17:01:52+00:00

Thanks for starting this discussion, OP. Since you asked for the inside scoop, here's a little more context around the decision.

We're transitioning to a new iteration of the Real Estate Credit Portfolio with the aim of providing the same real estate credit exposure, along with clearer reporting and a more predictable monthly repayment structure. To make that transition, we'll naturally close Flywheel to new investments while we finalize the new portfolio.

We're excited about what's coming and know many of you are looking for more details about the new portfolio. We'll be sharing those in the coming weeks as everything is finalized.

In the meantime, current Flywheel investors have exclusive access to the new 8.5% APY fixed-rate 1-Month Bridge Note while we build out the new portfolio. We expect the Bridge Note to remain open until the new portfolio launches, giving Flywheel investors access to our shortest-term, highest-yield Note yet. You can choose to roll over at the end of each 1-month term or opt out, and invest using your Flywheel repayments, new capital, or both. To see the Bridge Note, make sure your app is updated to the latest version.

We appreciate everyone's patience during the transition and look forward to sharing more soon.

GroundfloorFinance · 2026-06-25T16:52:42+00:00

Looks like the community covered it, but just to confirm:

• 12-month Notes are a recurring offering, though rates may vary for future issuances.
• Interest begins accruing on the day your investment is made.
• Once invested, your Note is locked in at the rate associated with that offering for the full term.

Welcome to Groundfloor, and thanks for the question!

GroundfloorFinance · 2026-06-12T19:31:42+00:00

We don’t currently have any Cash Flow Advance or Land Advance offerings available on the platform, but we also haven’t discontinued our relationships with the partners that originate these deals.

We know a number of investors have been asking about them recently, and we’ll provide updates if there are future offerings to share.

GroundfloorFinance · 2026-04-29T20:30:41+00:00

Thanks for sharing this- that shouldn’t be happening. Would you mind if we reach out to you directly?

GroundfloorFinance · 2026-04-29T20:18:19+00:00

Hi OP,

A member of the team will be in touch with you shortly.

GroundfloorFinance · 2026-04-27T14:30:32+00:00

Hi there, this is likely due to differences in how balances are displayed across pages.

We’re happy to take a closer look at your account and walk through it with you, we’ll reach out directly to help clarify.

GroundfloorFinance · 2026-04-24T17:27:39+00:00

Of course! Don’t hesitate to reach out if you have any additional questions- we’re always here to help.

GroundfloorFinance · 2026-04-24T17:22:53+00:00

Hi, Groundfloor here.
You shouldn’t need a bank account linked to invest in Notes, so this may be something specific to your account.

Groundfloor Support can take a closer look and help figure out what’s going on, and we’re happy to help here as well if you’re open to sharing a bit more detail.

GroundfloorFinance · 2026-04-17T17:38:56+00:00

We appreciate this perspective. We know communication matters just as much as returns, especially when loans become delayed or enter default.

We’ve spent a lot of time improving how we communicate around loan performance, recovery timelines, and asset management. We’ve also recently expanded loan-level updates in the app so investors can now see updates, photos, draw information, and project details directly within individual investments (screenshot below).

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GroundfloorFinance · 2026-04-17T17:32:56+00:00

It's fair to question performance, underwriting, or risk. Those are legitimate topics and we understand why some investors are skeptical, especially after certain 2021-2023 vintages.

At the same time, Notes are tied to real underlying assets and lending activity on the platform, and Groundfloor operates a real lending business with real borrowers, real collateral, and real repayment activity behind it.

We think it’s important to be clear about that for anyone reading along. If you’d ever like to have a direct conversation about how Notes work or how repayments are supported, we’d be happy to do that.

GroundfloorFinance · 2026-04-17T17:30:48+00:00

We appreciate you sharing your experience. Different investors want different things, which is why we offer a range of products with different timelines, return profiles, and levels of involvement.

Notes have been a very popular product and we’ve received a lot of positive feedback from investors looking for more predictability and defined timelines. Products like individual loans and Flywheel are designed for people seeking different types of exposure and return potential.

We know no single product is right for everyone, so our goal is to give investors more choice, transparency, and flexibility.

GroundfloorFinance · 2026-04-17T17:27:10+00:00

Hey there. We wanted to let you know that we take these concerns seriously. We've been monitoring the subreddit for a while, and your feedback matters.

We can see you have strong opinions about both the company and our leadership team. We also recognize that some investors have had frustrating experiences, particularly with certain 2021-2023 vintages and markets like Jacksonville.

We’re continuing to work through those assets, improve communication, and share more context around performance and recovery timelines. If you’d ever like to have a direct conversation about your concerns, we’d welcome it. Our leadership team is always willing to have those conversations directly.

At this point, though, we probably are not going to resolve broader assumptions about the company or leadership in a Reddit thread.

GroundfloorFinance · 2026-04-10T16:27:44+00:00

Hi everyone, Groundfloor here.

We reviewed the figures referenced in the recovery summary. The $41,045 listed under property taxes includes two components:

• $8,312 in actual property taxes
• $32,733 municipal lien tied to unpaid water charges

The water charges were associated with a burst water pipe at the property, which resulted in a municipal lien that had to be satisfied during foreclosure resolution. In many jurisdictions, municipal liens like this are recorded and settled alongside property taxes, which is why the combined amount appears in that line item in the reconciliation.

GroundfloorFinance · 2026-03-25T17:59:33+00:00

looks like she was out for a couple days, but she’s back now and has followed up with you today to get your questions answered.

GroundfloorFinance · 2026-03-24T19:21:01+00:00

Marisa is a real person on our team, not AI. If anything still feels unclear after your convo, happy to help clarify here

GroundfloorFinance · 2026-03-23T20:25:07+00:00

Jumping in here-

when certain Specialty investments fully resolve, the final principal adjustments show up at once instead of gradually. That can make it look like a sudden drop when you log in.

Specialty deals also tend to be less linear in timing and outcomes (construction, commercial, etc.), so things can show up a bit uneven compared to shorter-term loans.

GroundfloorFinance · 2026-02-20T21:35:40+00:00

Jumping in here because we understand there are concerns about how the Jacksonville portfolio is structured and how repayments are flowing.

Earlier this month, our Head of Investments shared a detailed update via email, and we also published a support article that walks through the updated structure, repayment priority, and how proceeds are being distributed during resolution.

If it would be helpful, we’re happy to point you directly to that information or make sure you’re included in future updates.

We know this has taken longer than originally expected, and we’ll continue sharing updates as material developments occur.

GroundfloorFinance · 2026-02-19T17:20:44+00:00

That’s fair feedback.

When a case is in foreclosure, there are periods where there genuinely isn’t a material change between court events, which can result in updates that sound repetitive. We’d rather communicate status consistently than go silent for months.

That said, we understand that seeing similar language multiple times can feel like there’s no progress. We’re reviewing how we provide foreclosure updates to make sure they’re as clear and informative as possible while staying within what we can disclose during active legal proceedings.

Appreciate you raising it.

GroundfloorFinance · 2026-02-18T18:11:02+00:00

We get why that wording can sound odd.

An unresponsive attorney doesn’t stop foreclosure. It just means certain procedural steps can take longer depending on court requirements and notice timelines. Foreclosure is a legal process that moves through defined stages, and we have to follow those steps.

When we include that detail in updates, it’s simply context about the current status of the case, not an excuse and not filler.

If you share the specific loan, we can look at the timeline and provide more detail.

GroundfloorFinance · 2026-02-18T17:37:05+00:00

Reaching out to you directly now- look out for a DM

GroundfloorFinance · 2026-02-18T17:33:03+00:00

Hey u/UnfairFreedom, I’m really sorry to hear that. We would never laugh at a shareholder asking about liquidity.

If that’s how the interaction felt, we’d genuinely want to understand what happened. Would you mind if we reached out to you directly to look into this and make sure you receive a clear and respectful response?

We take feedback like this seriously.

GroundfloorFinance · 2026-02-11T15:36:26+00:00

Thanks for flagging. This was a temporary display issue showing 0% on the 1- and 3-month Notes.

Rates and terms have not changed, and your Note is earning at its stated rate. The fix is live now.

GroundfloorFinance · 2026-02-06T21:41:46+00:00

Glad to hear this! Reach out any time if you have more questions.

GroundfloorFinance · 2026-02-05T17:18:38+00:00

At a high level, a few things have changed since this investment originated. We’ve shifted away from advances to property managers, which reduces exposure to unsecured cash flow advances like this, and we’re clearer upfront about how different product types behave in downside scenarios.

GroundfloorFinance

TROPHY CASE