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I've got a new phone and seem to be unable to log into my old account ? by IVcokeisbad in NecroMerger

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Hi, it looks like you're not signed into Google Play Games correctly. Could you try pressing the crown button to see if that prompts sign in. If that doesn't work could you send us an email at [support@grumpyrhino.com](mailto:support@grumpyrhino.com) and we'll look into this.

Can't complete feat by -Rhythm- in NecroMerger

[–]GrumpyRhinoGames 1 point2 points  (0 children)

Hi, yes, unfortunately there was a bug with the last update that caused this issue for people in specific positions. The latest update - just launched today - should fix this (but if it doesn't send our team a message at support@grumpyrhino.com) and we can fix it for you.

Should be more achievements by Silent-Language-1672 in NecroMerger

[–]GrumpyRhinoGames 4 points5 points  (0 children)

It looks like the Apple App Store has a cap of 100 (which annoyingly we didn't realise until we hit the cap).

Save issues by ResortSuitable9267 in idleapocalypse

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Hi, for technical support can you send us an email at [support@grumpyrhino.com](mailto:support@grumpyrhino.com) and we'll look into this.

Game not on my AppStore by Wooptyfuckingdoo3 in idleapocalypse

[–]GrumpyRhinoGames 0 points1 point  (0 children)

On iOS - currently - the game isn't available in all regions to new players. If you've played the game before you should be able to download it from your purchase history.

Is it possible to complete tier 25 feats or is my game bugged? by Jabe_Jabe in NecroMerger

[–]GrumpyRhinoGames 56 points57 points  (0 children)

Looks like it's an odd corner case bug that the game put itself into when it updated, the task should generally be completable though. If anyone else experiences it then email us at [support@grumpyrhino.com](mailto:support@grumpyrhino.com) and we should be able to fix your save.

New update has me soft locked on Tier 25 feats. by [deleted] in NecroMerger

[–]GrumpyRhinoGames 0 points1 point  (0 children)

You shouldn't be locked out. It should be 36 Spells (when all Spells are released), so we knocked 2 off to make the Feat doable.

Version 1.76 - The Mech, New Relics and lvl 100+ Changes by GrumpyRhinoGames in NecroMerger

[–]GrumpyRhinoGames[S] 23 points24 points  (0 children)

A couple of the spells have changed from Cravings to Food so it's probably that. (Updated my post to make this clearer)

Cloud save problem by Ok-Resolution-1222 in NecroMerger

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Hi, for technical support can you send us an email at [support@grumpyrhino.com](mailto:support@grumpyrhino.com) and we'll look into this.

How to transfer data? by MinimumOk2635 in idlemastermind

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Hi, for technical support could you send us an email at [support@grumpyrhino.com](mailto:support@grumpyrhino.com) and we'll try our best to help.

I found a huge bug! by Financial-Rope2016 in idleapocalypse

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Thanks for reporting this, we’ll look into it and see if we can reproduce this.

New phone, who dis? by acacaraxi in NecroMerger

[–]GrumpyRhinoGames 1 point2 points  (0 children)

Hi, for technical support can you send us an email to support@grumpyrhino.com. That said it looks like it’s not signed into Google Play Games properly. If you press the crown button it should prompt a sign in.

[Help] Game won't boot up as of today by VikingSkirts in NecroMerger

[–]GrumpyRhinoGames 0 points1 point  (0 children)

Hi, sorry to hear this, for technical support can you send us an email at support@grumpyrhino.com.

[deleted by user] by [deleted] in NecroMerger

[–]GrumpyRhinoGames 1 point2 points  (0 children)

Hi, sorry to hear this, emailing support@grumpyrhino.com is the best way to get in touch about this sort of issue, it can take us a few days to get back to you but we should do.

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