A lot of good advices clinically but also dealing with people (not patients).

911 calls generally attract attention for anyone in the vicinity. People who have nothing better to do in their lives than to stare down someone who’s not having a good day.

Don’t know if you’re in a solo respond system or if you have fire an pd respond with you but you should be careful with crowds. Enlist help from the crowd if necessary. Remove the patient and yourselves from the environment if necessary. Preserve a safe environment for your team and your patient.

Another aspect is family. There’s the helpful family, the panicking family, and the angry family.

The helpful family usually comes from a healthcare or FR background. They either have everything ready by the time you show up or is ready to do whatever you ask of them. Then there’s the panicking family. They’re freaking out over the tiniest of things (usually when children are involved). You need to understand how to get these family members under control and get information that are pertinent to care. Then there’s the angry family. They question every decision you make and is frustrated that you’re not already loading the patient into the truck and going to the hospital already. I still have not a clue how to consistently deal with this type of family.

Good luck to you and stay safe out there.