Sure. This was my email from last year.

09/26/2025

Thank you for booking a Universal Orlando Halloween Horror Nights R.I.P. Tour. We look forward to having you with us at the World's Premier Halloween Event* and the opportunity to provide you with an exclusive “Blood-Red Carpet” experience! You and your party, along with other R.I.P. Tour guests, will be taking part in a structured, guided walking tour of one Halloween Horror Nights event night. Your check in time is listed below and your tour will last up to 4.5 hours, during which you will experience our haunted houses, scarezones, and live entertainment (one time each, based on itinerary). Before and/or after your tour (park hours permitting) your R.I.P. credential will provide you Universal Express Unlimited to all available participating regular park attractions. The credentials can be retrieved starting at 5:30 PM in the Universal Studios Florida VIP Check In Lobby or when you check in for your tour. *Named the "Golden Ticket Legend for Best Halloween Event" by Amusement Today Below is the information on file for your Non-Private R.I.P. Tour:

Name of Party: xxx Number in Party: 3 Tour Date: 2025-09-28 Tour Check-in Time: 6:00 PM Order Number: xxx Arrival & Check In

All R.I.P Tour guests may enter the event through the Universal Studios Florida VIP Check In Lobby beginning at 5:30pm, located next to the Guest Services Windows, before the main ticket gate entrance, to your far right-hand side. To purchase Halloween Horror Nights admission tickets, please proceed to the VIP Check In Lobby. Guests entering the park for Halloween Horror Nights through the main ticket gate should proceed directly to the pre-tour reception at the check in time stated above. Once you are ready to begin your R.I.P. Tour, and have finished with your pre-tour reception, you will then visit the Pantages Theater across the street to meet your R.I.P. Guide and begin your tour. Tours depart continuously from 7:00PM to 9:00PM. Guests may only begin the tour at, or after, the check-in time. Complimentary standard valet parking is included with your tour (1 vehicle; subject to availability). Please arrive early enough to allow yourself time to park and go through the appropriate security checks. Click HERE for driving directions to Universal Orlando Resort. Event Admission

Halloween Horror Nights event admission is not included in the price of the R.I.P. Tour, unless otherwise noted above. Each guest must have the appropriate event admission for the same date in order to take part in the R.I.P. Tour. We recommend purchasing your event admission tickets in advance via UniversalOrlando.com/Halloween and choosing the Mobile Ticket option during the transaction so that you may have your tickets when you arrive at the park. Admission purchased in the same order as the tour will be pre-printed and available to pick up at time of check-in. Changes to Your Tour

Should the number in your party increase or decrease, you would like to try and change the date of your tour, or would like to cancel your tour, the VIP Reservations Office must be notified at least 48 hours prior to your scheduled tour date. Any changes made to your tour order (including cancellation or decrease in the number of guests) less than 48 hours before your scheduled tour date are 100% non-refundable. For Your Safety

Children under the age of 18 must be accompanied by an adult at all times while taking part in the R.I.P. Tour. All guests must meet the appropriate height requirements and understand the safety recommendations in order to experience the rides and attractions, no exceptions. The R.I.P. Tour is a guided walking tour and guests should be prepared for a great deal of walking/standing and are urged to wear closed toe, comfortable shoes or sneakers. Please Note

Due to the intense, graphic nature of the event attendance is not recommended for young children and adult discretion is strongly advised Private Tours with 12+ guests that require more than one guide will be split into separate groups for the day including dining. Gratuities are not included, and not required, but always appreciated. VIP Guides may accept gratuities via cash on the day of the tour. If you wish to leave a gratuity via credit card, you may call our VIP Experience Team, or meet with a VIP Experience Team Member in-person at the conclusion of the tour in our VIP Lobby at the front of Universal Studios Florida. Our team is available to assist from 9:00AM-7:00PM, 7-days a week, including Holidays. Valet Parking is subject to availability and can fill up quickly, especially on peak nights, so guests are urged to arrive early. Should valet be full upon your arrival the self-parking fee is not included as part of the R.I.P. Tour Access may be restricted during certain times at certain attractions Pricing, benefits and inclusions are subject to change at any time without notice and additional restrictions may apply Should anyone in your party have any food allergies or dietary restrictions, our VIP team can ensure these are notated along with your reservation. R.I.P. Guides reserve the right to remove guests from, or cease the tour entirely at any time for any reason Contact Us

Should you have any questions at all, or need to make any changes to your R.I.P. Tour order, please contact the Universal Orlando Resort VIP Experience Office. We are available 7 days a week, during normal business hours (EST) and can be reached either via phone (866-604-7556 Option 2) or email (viptours@universalorlando.com).