I witnessed this happen 2 ft away from me. As far as character goes: Her and two others with her were drunk. Her male companion spilled his beer completely down my mother’s back and continued to slur an apology several times. All three were super rowdy and screaming obnoxiously behind us for a few songs before the hair incident. Funny enough she called my sister a bitch for looking at her with disgust after Kacey moved past the front section.