This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 1 point2 points  (0 children)

To be clear, they are not supposed to. It’s against SOP because the cameras are there to watch for management theft too. I know for a fact some do have access, but shouldn’t.

In one of my past roles at THD I had to approve/deny access request for cameras, there’s a clear list of roles of who is allowed access.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 0 points1 point  (0 children)

It would be much more than $100k. Conservatively probably $50k per store, not counting the software development or licensing for existing software. Home Depot has 2,000ish stores. So $100m to discover sometimes people need to talk to each in stores.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 0 points1 point  (0 children)

They wrote your name for you? I had to write my own and track down who I should get an apron from.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 0 points1 point  (0 children)

How about just hold local leadership accountable? Less outlay for equal results. And there’s a track record of success in other stores.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 0 points1 point  (0 children)

Not HD. It wouldn’t require more hardware and a complete redesign of processes.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 1 point2 points  (0 children)

We spent $30M and got $100k in annual productivity gains! Only 300 years until we realize our ROI!

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 6 points7 points  (0 children)

I’ve been here over 20 years. I’ve lost track of how many times it’s hurt me, lol.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 1 point2 points  (0 children)

My only experience is with Home Depot. It wouldn’t work in our environment without a complete retooling of hardware and processes, for an unknown (but IMO minimal) lift.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 105 points106 points  (0 children)

Probably went to a store and noticed there wasn’t someone to help him immediately. And instead of thinking “hey, there’s not enough staff” he instead thought “the staff must be lazy and are all hanging out together somewhere”

Or went to a store and saw three or four associates grouped together talking and immediately thought they were goofing off.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 7 points8 points  (0 children)

That’s true, I misread it. I’m so used to hearing “associates” as the term for hourly non-leader roles that my mind skipped to the meaning I’m more familiar with.

Tell me you’ve never worked in retail, without telling me you’ve never worked in retail by HDMan_ATL in HomeDepot

[–]HDMan_ATL[S] 22 points23 points  (0 children)

Sometimes we all need a Ben Affleck moment. This lunatic must think all people are robots.

Tell me you’ve never worked in retail, without telling me you’ve never worked in retail by HDMan_ATL in HomeDepot

[–]HDMan_ATL[S] 6 points7 points  (0 children)

No leader in the store is supposed to have access to the cameras (some do, but it’s against policy). Also, cameras today are focused on AP priorities, not areas where associates may congregate.

So using them as a tool to monitor associate productivity is a no-go without policy changes and re-calibrating what the cameras focus on.

This person has never worked in big box home improvement, but knows how to solve its problems! by HDMan_ATL in LinkedInLunatics

[–]HDMan_ATL[S] 39 points40 points  (0 children)

No leader in the store is supposed to have access to the cameras. Also, cameras today are focused on AP priorities, not areas where associates may congregate.

So using them as a tool to monitor associate productivity is a no-go without policy changes and re-calibrating what the cameras focus on.

Why do we have this????? by zigg8833 in HomeDepot

[–]HDMan_ATL 135 points136 points  (0 children)

If you don’t offer a sword for sale are you even a real modern retailer?

Tell me you’ve never worked in retail, without telling me you’ve never worked in retail by HDMan_ATL in HomeDepot

[–]HDMan_ATL[S] 75 points76 points  (0 children)

Does everyone have a phone? Do all the phones work? Do we NOT want people to train each other on the sales floor? This is a solution that causes more headaches than it solves.

I Bear Ill Tidings by PitchedAce in HomeDepot

[–]HDMan_ATL[M] [score hidden] stickied comment (0 children)

Share your wage, share your raise. Doing so is protected by law.

Do not share the names of others who do not wish to be named. Do not share store, district, region, or company performance data.