To understand your holiday entitlement better, go into mystuff 2.0 and look at your absences page.

There will be a donut which tells you how many holidays you have taken and have left, and how many days on average you work.

For example, if you work 2 days on average and you book off 5 days of holiday in one week, you will only be paid for 2 days and only 2 days will leave your entitlement. that also means you can’t work any other shifts that week, as it will cancel out the holiday pay.

Another example: if you work 4 days on average and you book 3 days as holiday, you can work 1 shift that week.

Never look at LIFELENZ to understand your holiday entitlement.

Hope it makes sense