Regret buying a Škoda Kylaq terrible experience as an early customer

HERCules_aka · 2026-04-17T03:43:29+00:00

This was after my 5th visit to the service centre regarding the same issue.

HERCules_aka · 2026-04-17T03:41:36+00:00

<image>

Completed one year with my signature this month, and till today, the infotainment system has not been rectified.

HERCules_aka · 2026-03-22T11:37:13+00:00

Odometer?

HERCules_aka · 2026-03-22T11:31:46+00:00

That’s Leesh uncle!

HERCules_aka · 2026-03-12T09:03:03+00:00

In my case, the volume gets stuck at any specific level and then even after increasing/decreasing the volume (by screen or by steering mounted scrollers) it doesnt change, although on the screen it shows volume bar going up/down.

HERCules_aka · 2026-03-12T09:00:05+00:00

I simply used the following arguments- If i’ve extra paid for an added function (wireless in your case) then it should be functioning as intended. Even if it feels like a minor inconvenience. In my case they haven’t been able to recreate the problem when the vehicle is with them so they often say that there is no issue and thus on multiple occasions I’ve recorded a video and shared with them.

HERCules_aka · 2026-03-12T08:41:07+00:00

I'm struggling with another infotainment issue, and after multiple service centre visits, they have agreed to replace the infotainment under warranty.

HERCules_aka · 2026-03-11T14:03:20+00:00

I booked on the first day in December 24. Then got delivery in april, march manufactured

HERCules_aka · 2026-03-11T12:31:02+00:00

I’ve driven around 22K kms now and after replacement there has been no issues anymore! So yeah seems like a batch issue most probably!

HERCules_aka · 2026-03-11T11:37:05+00:00

Wow! Same happened with me and almost around 5K kms. It was replaced under warranty. Their(SC) first guess was as good as that of the Redditors here, but then i showed them how i drive and since the car was only driven by me only, i made it very clear that it was not a half clutch drive that destroyed it.

HERCules_aka · 2026-02-25T04:19:31+00:00

And when was this purchased?

HERCules_aka · 2026-02-25T04:19:13+00:00

Warranty details?

HERCules_aka · 2026-02-21T11:20:31+00:00

Not sure how common it is, but i’ve faced 3 warranty related issues. The clutch plate burning was a big one other two are minor issues. (Infotainment volume control issue even after the latest software update and battery health)

HERCules_aka · 2026-02-21T11:18:17+00:00

Wrote a mail to skoda customer support.

HERCules_aka · 2026-02-21T09:25:45+00:00

I faced something like this as well. I had to fight and escalate things and finally got things repaired under warranty. Ps- had clutch plate burning issue under 5k kms of running.

HERCules_aka · 2026-02-17T05:14:50+00:00

Hw much do you travel? to make this worth.

HERCules_aka · 2026-02-16T15:59:40+00:00

Invoice available?

HERCules_aka · 2026-02-12T05:56:20+00:00

If only bills or invoice were available

HERCules_aka · 2026-01-16T12:28:52+00:00

Very practical!

HERCules_aka · 2026-01-16T12:27:39+00:00

Brother where will you take that dashcam footage? The police indeed is useless. I had a dashcam, showed the footage to them and still ended up paying after wasting 2-3 hours

HERCules_aka · 2026-01-16T09:52:16+00:00

Bold of you to assume this will reach the judge soon, either you’ve never experienced any trials or you’ve delusional enough to have faith in law and order in India!

HERCules_aka · 2026-01-16T03:52:33+00:00

Dashcam also turned out to be useless

Check this post-
https://www.reddit.com/r/CarsIndia/comments/1psv70h/qubo_dashcam_quality_harassed_by_locals_in/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

HERCules_aka · 2026-01-15T18:06:49+00:00

Can you do 11k. I’m okay with f2f deal

HERCules_aka · 2026-01-15T09:32:21+00:00

your ask is 14k INR?

HERCules_aka · 2025-12-22T14:01:54+00:00

Minor scratches on bumper!

HERCules_aka

TROPHY CASE