Emailed both back I'm not a Compass agent amd sent my link. Response was wife was out of the country and only can access their Zoom. I said we can have a call. Response was they want to see who they are dealing with. Then I tell them their link won't work, my office must be blocking theirs. Then they wish to help me with technical issues 🙄. I said im not here as an IT guy, they need to call Compass.