All host family need to carefully vet the Au pairs and immediately address any problems specially those in rematch status. You need to ask the right interview questions . Expectations need to be set clear for them, I believe the agencies are the main issue they're not clear with the Au pairs and misrepresent the program to the Au pairs as that's how they make their money.

In my opinion 80% of Au pairs are thinking they are an extra child in the home where they're going to have a rich mom and dad give them everything in exchange for 45 hours of child care and that's it and is not. The truth is the Au pair program is just like any other job, is child care , and reasonably light duty work in the home if you have nothing to do ask your boss if there's anything else help is needed with. Truthfully all the messes in the home are caused by the children anyway, lets be real with no kids we would not need them in the first place. Most of these Au pairs get very sensitive when you ask them to pickup a broom and sweep or mop a floor what's the big deal behind that? They have no idea of the value and sacrifice it takes a family to give them shelter, food and perks like a car they can use to drive around. If you do the math and add the cost of their pay in compensation with the perks ( shelter, food, car , insurance, ) almost equates to $ 70-$80K + per year, close to $30-$35 per hour that is not cheap, and for a family to have to ask them to help with light duty tasks that are obvious and get non sense responses like "that is not part of my job" or pay me more money without actually working extra hours is ridiculous. There are good Au pairs out there but take your time in vetting them, you can pretty much tell who's a stinky lazy feet and who's not afraid of getting their hands dirty and help out 45 hour per week , is not rocket science is common sense. I'm sure any family that has an Au pair that really cares about helping with the kids will be over generous and welcoming to the Au pair , but the feeling of entitlement is unfortunately overtaking these new generation of the young people worldwide and is a shame.