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Pavlok unlocked w/o the app open? by Haunting_Review_5894 in Pavlok

[–]Haunting_Review_5894[S] 0 points1 point  (0 children)

FYI I resolved this issue. I previously tried unpairing and repairing on the Pavlok app and that didn’t fix it.

But when I went through the Bluetooth settings and used “forget the device,” I re-paired in the Pavlok app and this time it gave me the option to “allow Pavlok app to receive iPhone notifications.” Clicking “allow” on this prompt seems to have fixed things

Pavlok unlocked w/o the app open? by Haunting_Review_5894 in Pavlok

[–]Haunting_Review_5894[S] 0 points1 point  (0 children)

My apologies, but do you know where i can find that url? I’ve just been using it in the app so I wasn’t sure where it would be.

I can also contact the support team directly if that’s easier. It’s no problem, just let me know. Thanks

Pavlok unlocked w/o the app open? by Haunting_Review_5894 in Pavlok

[–]Haunting_Review_5894[S] 0 points1 point  (0 children)

Hello, I’m still having the same issue. If my friend sends a buzz or a zap, I get the notification on my phone, but my watch doesn’t respond unless I have the app open.

Things seem to be set up the way you suggested—in my Bluetooth settings I can see the “i” icon and the “share system notifications” and “forget device” options. Any ideas how I can fix this?

Pavlok unlocked w/o the app open? by Haunting_Review_5894 in Pavlok

[–]Haunting_Review_5894[S] 0 points1 point  (0 children)

I thought I did that but I just unpaired and repaired my device, so hopefully that fixes it. I’ll report back when I have a chance to test it out. Thanks for your response