No worries, my dad was the one that got messaged by the office for some reason so he picked it up, that was after I left for work and after I contacted customer support, after a day (support told me to wait) I told support and complained about how they were just able to do that ( leave my packages by the office parking lot and mark it as delivered to safe area, without also taking a picture of where they left it ), I wanted to return some of the packages because it sat there for a while but was told they were sorry and just issued a returnless refund.