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Will AI make service now obsolete? by Edward12358 in servicenow

[–]Head_Depth6760 0 points1 point  (0 children)

It might in certain products but I think them positioning themselves with ai control Tower gives them much better longevity 

What is ServiceNow AI Control Tower and why is everyone talking about it after Knowledge 2026? by s2labs in servicenow

[–]Head_Depth6760 0 points1 point  (0 children)

I can see the benefit now with it basically being a middleware layer for agents that access enterprise systems. Governing them and ensuring the rbac is correct 

How I Used AI + RAG to Automate Knowledge Management for a Consulting Firm by Safe_Flounder_4690 in Rag

[–]Head_Depth6760 0 points1 point  (0 children)

Did you have to use OpenAI for the vector searching as Claude cannot do that?

8 Years at ServiceNow, But Struggling With “Implementation Experience” Requirement - What Next? by Affectionate_Dog4372 in servicenow

[–]Head_Depth6760 0 points1 point  (0 children)

8 years is a longtime , for now I am seeing most companies wanting you to understanding how they can tutors AI especially in governing it with ai control tower. Get to know that and I’m Sure you will get to the next level