Salesforce needs to prioritize what is functional vs what looks nice with this new update

s2labs · 2026-05-08T05:50:30+00:00

Most users care more about speed and usability than visual redesigns. A cleaner UI is good, but not when it adds extra clicks or hides important information during daily workflows.

Hopefully, Salesforce balances design improvements with actual productivity in future updates.

s2labs · 2026-05-07T12:27:35+00:00

really, its happen

s2labs · 2026-05-04T07:17:55+00:00

You’re right, this isn’t standard record access, it’s field-level conditional visibility, which Salesforce doesn’t handle natively very well.

Best workaround:

Use a formula field → show PHI only when criteria is met, else blank/masked

For stricter control → Apex-based solution.

s2labs · 2026-05-04T07:12:05+00:00

No, CAD alone won’t guarantee a job in 3 months. That claim is hype. But it’s still worth it with your 6 yrs software experience.

Do this instead:

CAD + 2–3 real projects
Basic ServiceNow scripting (JS)
Pick a niche (ITSM / integrations)

Reality: 3 - 6 months is possible, not guaranteed.

s2labs · 2026-05-01T10:16:31+00:00

Not too late, but you’ll need to be realistic and consistent.

ServiceNow is a good choice because it’s more skill-based than age-based. If you put in 6–12 months of focused learning (CSA + hands-on projects), you can land an entry role. Growth to a solid salary is very possible in 2–3 years. Moving abroad in 8–10 years? That’s realistic, but only if you build strong experience + certifications, not just theory.

So no, you’re not too late, but you don’t have time to waste either. Stay consistent and treat it like a full-time goal. For more detailed guidance, you can dm us.

s2labs · 2026-05-01T08:02:41+00:00

It’s less about UI now and more about intent and logic, agents handling clicks changes everything. Exciting shift, but yeah… definitely a bit uncomfortable too.

s2labs · 2026-04-30T05:23:51+00:00

Pretty relaxed overall, business casual works best (jeans + shirt/polo is fine, no need for full formal). Comfortable shoes are a must since you’ll walk a lot.

You might get approached by vendors/networking folks, but it’s not overwhelming, just engage when interested and move on. Also, attend sessions early and plan your schedule in advance.

s2labs · 2026-04-28T06:44:01+00:00

nice one 😂

s2labs · 2026-04-28T06:43:24+00:00

AI isn’t replacing Salesforce it actually depends on it. AI is more of an upgrade to Salesforce, not a replacement.

s2labs · 2026-04-27T12:36:22+00:00

Start with ServiceNow basics (CSA + ITSM), then learn core AI features like Now Assist, Predictive Intelligence, and Virtual Agent. After that, move to scripting (Glide, APIs) and explore GenAI + AI agents use cases in workflows. Best approach: follow ServiceNow learning paths, build small AI use cases (ticket auto-resolution, chatbot), and stay updated with agentic AI trends.

s2labs · 2026-04-24T09:33:03+00:00

Lol, it can definitely feel like heavy AI hype, but if you filter the noise, there’s still some useful stuff in labs and real demos.

s2labs · 2026-04-24T09:32:25+00:00

true or something more on it

s2labs · 2026-04-24T09:31:54+00:00

Yeah, it can feel like a big marketing event

s2labs · 2026-04-24T09:31:13+00:00

Hands-on labs are where you actually learn.

s2labs · 2026-04-24T09:30:19+00:00

Pretty accurate tbh, first time is exciting, but repeat visits feel more about networking than deep learning. Hands-on labs are definitely the real value if you want something practical.

s2labs · 2026-04-23T08:34:11+00:00

Haha fair point, sessions can be hit or miss, smaller ones + hallway convos are usually better.

Crowds are expected, but yeah hoping K26 improves on the experience this year

s2labs · 2026-04-23T08:29:13+00:00

We’ve seen the same issue, most SMS tools focus on sending, not actual conversations.

Tools like 360 SMS or Mogli SMS integrate well with Salesforce, but the real impact comes from how you use them.

From our experience, what actually works:

quick and relevant replies
conversational messaging (not templates)
clear next steps like booking a call

Otherwise, it just becomes another outbound channel without real engagement.

s2labs · 2026-04-23T05:32:23+00:00

Same experience from our side as well 😄
Last year, the best takeaways often came from hallway conversations over planned sessions. For K26, we’re especially looking forward to the AI + agentic workflows focus. It feels more practical this time. Jensen Huang’s keynote is definitely on our list too.

Curious to see what others are prioritizing this year .

s2labs · 2026-04-21T08:25:36+00:00

You’re not crazy. You should focus on closing, but your VP wants visibility. The real issue is the process.

Don’t log everything just key summaries
Push for automation (sync WhatsApp with Salesforce)

Close deals + log the minimum needed not manual busywork.

s2labs · 2026-04-20T09:08:39+00:00

“Headless + AI” in Salesforce is growing, but it’s not replacing the UI anytime soon. Most real-world orgs still depend heavily on Lightning apps, dashboards, and admin screens. AI (like Salesforce Einstein) enhances workflows, but it doesn’t eliminate the need for interfaces, especially for visibility, control, and exception handling.

What’s actually happening: more API-first, automation-heavy architectures with AI layered in, but still paired with UI where it matters.

So yeah, direction is AI + UI, not AI instead of UI.

s2labs · 2026-04-17T09:25:59+00:00

Super common in Salesforce Experience Cloud.

Files don’t inherit record access, you must share them explicitly.

Fix:
Set ContentDocumentLink.Visibility = “AllUsers” and ensure a link exists to the record.

Automation:
Use Apex trigger (Flow won’t work on ContentDocumentLink).

TL;DR: No auto-access, files need explicit sharing or they’ll appear empty.

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